Guest Experience Expert (Arabic Speaker)

Autograph Collection; Doha; In loco; QAR 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Autograph Collection in Doha seeks a Guest Experience Expert to deliver a memorable stay by guiding guests through their visit and handling a variety of guest requests with a hands-on, proactive approach.

The role emphasizes processing operational tasks, completing reports, and sharing local area highlights to enhance the guest journey, while maintaining professional appearance and confidentiality throughout all interactions.

Competenze

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Mansioni

• Deliver a wide range of services that guide guests through their entire stay.
• Process operational needs, complete reports, or share highlights of the local area to guests.
• Maintain professional appearance, protect company assets, and uphold confidentiality and quality standards.

Formazione

High school diploma or G.E.D. equivalent

Descrizione del lavoro

Additional Information

Job Number 26129719

Job Category Rooms & Guest Services Operations

Location Diplomatic Street, West Bay Area, P.O. Box 22752, Doha, QatarVIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.