Guest Arrival Expert (Bellman-Arabic Speaker)

Marriott Executive Apartments; Doha; On-site; QAR 30,000 - 40,000; Full time

Job summary

A global hospitality company in Doha seeks a Guest Arrival Expert to enhance guest satisfaction by managing operational needs during their arrival and departure experiences. The role requires a high school diploma or equivalent, with no prior experience necessary. Join the team to help create memorable experiences for guests in a dynamic travel-friendly environment.

Qualifications

• No related work experience required.
• No supervisory experience required.
• No license or certification needed.

Responsibilities

• Process operational needs during guest arrival and departure.
• Complete reports and share local area highlights.
• Move about the space to ensure guest satisfaction.

Education

High school diploma or G.E.D. equivalent

Job description

Overview

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.

Responsibilities

• Process operational needs and address guest requests during arrival and departure experiences.
• Complete reports and share local area highlights as part of the guest experience.
• Move about the space and perform tasks as needed to ensure guest satisfaction.

Working Conditions and Physical Demands

Guest Arrival Experts will be on their feet and moving around, and may stand, sit, or walk for extended periods. They may move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.