Guest Arrival Expert (Bellboy)

Marriott Executive Apartments; Doha; On-site; QAR 39,000 - 61,000; Full time

Job summary

Marriott Executive Apartments is seeking a Guest Arrival Expert in Doha to deliver a memorable welcome and departure experience for guests. You will take initiative, move across spaces, and support operations while maintaining professional appearance and adherence to policies.

Responsibilities include guiding guests, handling requests, completing reports, and sharing local highlights to enhance the guest journey.

Qualifications

• High school diploma or GED required.
• No related work experience specified.
• No supervisory experience specified.
• No professional license or certification required.

Responsibilities

• Guide guests through their arrival and departure experiences with a range of services.
• Process operational needs and address guest requests.
• Complete reports and share highlights of the local area with guests.
• Maintain professionalism, confidentiality and adherence to company policies.

Skills

Guest service

Education

High school diploma or GED

Job description

Additional Information

Job Number 26114677

Job Category Rooms & Guest Services Operations

Location Diplomatic Street, Area 61, Street 806, Doha, Qatar, Qatar,VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.