Guest Arrival Experience Lead

St. Regis Hotels & Resorts; Doha; On-site; QAR 67,000 - 100,000; Full time

Job summary

St. Regis Hotels & Resorts in Doha is seeking a Guest Arrival Expert to welcome guests during arrival and departure experiences. You will handle a range of operations, address guest requests, and ensure a smooth start and end to each stay.

This non-management, full-time role requires physical stamina to move around the lobby, report on daily activities, and uphold Marriott's service standards. Training and support are provided to help you deliver memorable guest moments.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Process operational needs as part of arrival/departure flow.
• Address guest requests and provide information about local area highlights.
• Complete reports and assist in daily handover and shift duties.
• Maintain professional appearance and uphold Marriott policies and quality standards.

Education

High school diploma or G.E.D. equivalent

Job description

St. Regis Hotels & Resorts in Doha is seeking a Guest Arrival Expert to welcome guests during arrival and departure experiences. You will handle a range of operations, address guest requests, and ensure a smooth start and end to each stay.

This non-management, full-time role requires physical stamina to move around the lobby, report on daily activities, and uphold Marriott's service standards. Training and support are provided to help you deliver memorable guest moments.