Overview
Spa Staff.com | Posted Sep 26, 2025
Position: Full-time Receptionist for a High Street Salon in Qatar
Location: Doha, QA
Salary: Negotiable based on skills and experience
Start date: Immediately
Employment type: Full-time (six days per week)
Responsibilities
- Client Management: Answer phone calls promptly and respond to clients’ requirements.
- Schedule all appointments for clients and technicians using the scheduling system.
- Welcome clients and ensure service is done on time and as per expectations.
- Build relationships with clients and VIP clients.
- Keep track of clients’ preferences and complaints.
- Provide accurate information to clients and potential clients.
- Develop knowledge of the salon’s provided services.
- Resolve clients’ complaints and strive for customer satisfaction.
- Cashier and Accounting: Use POS to accurately input daily sales and expenses.
- Maintain invoices and log them into the system regularly.
- Run an end-of-day check on cash and card sales prior to closing the salon.
- Meet with salon owners weekly to discuss operations and performance; take notes and ensure requests are completed timely.
- Facilities Management: Check cleanliness, organization, and hygiene standards.
- Ensure products, samples, and items are organized and displayed nicely.
- Check salon needs for maintenance, electricity, and report to supervisor.
- Ensure updated health certificates and government documents are visible and maintained.
- Inventory Management: Track stock levels of tools and products and manage stock loss.
- Meet with salon supervisor to discuss stocks and requirements.
- Staff Administration: Maintain updated records of staff contracts, IDs, passport copies, and health certificates.
- Ensure staff are ready on time to provide service to clients and monitor service start/end times for smooth scheduling.
- Boost Sales: Promote new products and services; provide insights to management to attract new customers and grow sales; support client retention and loyalty.
Qualifications
- Excellent English language skills (spoken and written).
- Prior experience in a similar role: minimum 1 year.
- Qatari valid ID and in-country hire required.
- Knowledgeable and interested in cosmetics and beauty.
- Preferably transferable with NOC from current sponsor.
- High school diploma or relevant work experience.
- Ability to maintain a positive attitude and excellent communication skills.
About the company
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