Food & Beverage Supervisor (Italian Restaurant) - Waldorf Astoria Doha Lusail

Hilton Worldwide, Inc.; Doha; On-site; QAR 400,000 - 600,000; Full time

Job summary

A leading global hospitality company is seeking a Food & Beverage Supervisor for their restaurant in Doha, Qatar. The ideal candidate will oversee operations, manage guest interactions, and train team members to deliver exceptional service. Experience in food and beverage and strong customer service skills are essential. This role offers the opportunity to thrive in an award-winning work culture and be a part of a diverse and inclusive environment.

Benefits

Workplace flexibility

Career growth and development

Team Member Travel discount program

Qualifications

• Experience in the food and beverage sector.
• Ability to supervise and delegate tasks.
• Commitment to high levels of customer service.

Responsibilities

• Supervise operations of Food and Beverage outlets.
• Manage guest queries efficiently.
• Assist with training and development of team members.

Skills

Previous Food and Beverage experience

Customer service commitment

Flexibility

Ability to work independently

Teamwork

Job description

Overview

Job Description - Food & Beverage Supervisor (Italian Restaurant) - Waldorf Astoria Doha Lusail (HOT0BXNG)

A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

What will I be doing?

As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Supervise Food and Beverage Outlet operations
• Communicate and delegate tasks to the team
• Ensure compliance of brand standards
• Manage guest queries in a timely and efficient manner
• Represent needs of the team
• Assist Food and Beverage management with achieving financial targets
• Assist Food and Beverage management with training and development of team members
• Assist with annual and mid-year appraisals with team members under your responsibility
• Comply with hotel security, fire regulations and all health and safety legislation
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous Food and Beverage experience
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in hotel industry
• Previous experience in supervising and/or delegation
• Willingness to develop team members and self

What will it be like to work for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.