Food & Beverage Order Taker

Minor International; Qatar; On-site; QAR 20,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking dedicated individuals to join their team. This role involves maintaining a clean and safe work environment while providing exceptional service to guests. You will be responsible for accurately taking orders, upselling, and ensuring guest satisfaction. Ideal candidates will possess strong communication and organizational skills, thrive in fast-paced settings, and be team players. With training provided for necessary systems, this is a fantastic opportunity to grow within the food and beverage sector.

Qualifications

• Fluent in English with excellent communication and organizational skills.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Maintain a clean and safe work environment.
• Accurately take guest orders and honor all special requests.
• Handle guest inquiries and complaints professionally.

Skills

Communication Skills

Organizational Skills

Ability to Work Under Pressure

Team Player

Food & Beverage Experience

Micros Experience

Tools

Micros POS System

Job description

Job Responsibilities

1. Maintain a clean and safe work environment.
2. Inform guests about all hotel services and promotions upon request.
3. Foster good working relationships with colleagues.
4. Maintain up-to-date knowledge of the menu, beverage list, and wine list.
5. Maintain telephone etiquette at all times.
6. Accurately take guest orders and honor all special requests.
7. Process pre-ordered meals.
8. Upsell orders to guests.
9. Provide appropriate preparation and delivery times.
10. Enter guest orders into Micros POS system.
11. Communicate all incoming orders to servers properly.
12. Keep track of all incoming and outgoing orders on floor sheets.
13. Maintain an accurate cash bank balance.
14. Close checks properly upon server’s return.
15. Perform courtesy call-backs.
16. Process amenities requests.
17. Handle guest inquiries and complaints professionally.
18. Inform Room Service staff of guest check-outs.
19. Assist with checks for Room Service.
20. Pay out tips and gratuities.
21. Handle cash payments appropriately.
22. Assist with tray and table setups if necessary.
23. Assist with side work as needed.

Qualifications

1. Excellent communication and organizational skills (Fluent in English).
2. Responsible and reliable.
3. Ability to work well under pressure in a fast-paced environment.
4. Team player.
5. Previous Food & Beverage experience is an asset but not required.
6. Previous Micros experience is an asset but not required (training provided).

Disclaimer: Naukrigulf.com is only a platform to connect job seekers and employers. Applicants should independently verify the legitimacy of prospective employers. We do NOT endorse requests for money payments and advise against sharing personal or bank information. For security tips, please visit Security Advice. If you suspect fraud, email us at [e-mail].