F&B Reservations Concierge

The Ritz-Carlton Hotel Company LLC; Doha; On-site; QAR 67,000 - 100,000; Full time

Job summary

The Ritz-Carlton Hotel Company LLC in Doha is seeking a non-management, full-time hospitality professional in Food and Beverage & Culinary to maintain exceptional guest service and cleanliness standards. Duties include assisting other departments, engaging guests, and upholding safety and brand standards with a focus on discreet, luxury service.

Responsibilities cover daily operations, professional communication, and maintaining the property to Ritz-Carlton's Gold Standards, ensuring memorable

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Assist other departments when needed to ensure optimum service to guests.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Read and visually verify information in various formats and data entry via computers/POS systems.
• Engage guests in conversation regarding their stay, property services, and area attractions.
• Follow safety policies and report accidents or unsafe conditions to management.
• Welcome and acknowledge guests according to standards; anticipate and address service needs.
• Speak with guests using clear and professional language; prepare and review written documents accurately.
• Develop positive working relationships and support team to reach goals.

Education

High school diploma or G.E.D. equivalent

Job description

The Ritz-Carlton Hotel Company LLC in Doha is seeking a non-management, full-time hospitality professional in Food and Beverage & Culinary to maintain exceptional guest service and cleanliness standards. Duties include assisting other departments, engaging guests, and upholding safety and brand standards with a focus on discreet, luxury service.

Responsibilities cover daily operations, professional communication, and maintaining the property to Ritz-Carlton's Gold Standards, ensuring memorable