F&B Hostess

Pullman Hotels & Resorts; Doha; On-site; QAR 10,000 - 200,000; Full time

Job summary

A leading hospitality brand in Doha is seeking a Welcoming Agent to provide personalized service to guests. The ideal candidate will have a cheerful demeanor, strong English communication skills, and a passion for hospitality. Responsibilities include managing the reception, ensuring a positive guest experience, and maintaining a clean environment. Join us to grow and make a positive impact in the hospitality industry.

Benefits

Opportunities for development

Inclusive company culture

Qualifications

• Cheerful, outgoing personality with a genuine love for hospitality.
• Ability to multitask and stay calm under pressure.
• Attention to quality and detail.

Responsibilities

• Provide a friendly and personalized welcome to all guests.
• Manage the welcome desk, seat allocation, and reservation book.
• Maintain cleanliness and organization of the reception area.

Skills

Guest oriented

Strong English communication

Multitasking

Problem solving

Sales acumen

Job description

Overview

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

What you will be doing

• Provide a friendly and personalized welcome to all guests
• Offer attentive service, adapting to guest needs and preferences
• Listen actively to guest feedback and ensure timely follow-up
• Build strong guest relationships, offer helpful advice, and promote loyalty
• Manage the welcome desk, seat allocation, and reservation book
• Ensure guests are seated comfortably and receive the best available options
• Maintain cleanliness and organization of the reception area and restaurant
• Stay informed about daily menu items and any shortages before each shift
• Ensure all equipment is well-maintained and in good working condition

Qualifications

• A cheerful, outgoing personality with a genuine love for hospitality
• Strong command of written and spoken English communication skills
• Ability to multitask and stay calm under pressure
• Problem solving abilities are essentials
• Guest oriented, service minded and attention to quality
• Sales acumen
• Thorough and organised approach

Additional Information

Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS