F&B Captain

InterContinental Hotels Group; Doha; On-site; QAR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Benefits

Job summary

The F&B Captain at InterContinental Doha Beach & Spa will oversee the smooth operation of our dining outlets, ensuring guests enjoy a memorable, high-quality dining experience.

You will lead the F&B team, manage reservations, liaise with kitchen and service, uphold health and safety standards, and help drive guest satisfaction through attention to detail and exemplary hospitality.

Qualifications

• Experience in a luxury hotel or resort F&B role.
• Knowledge of F&B service standards and health & safety regulations.
• Strong English communication; Arabic a plus.
• Detail-oriented with ability to multitask in a fast-paced environment.

Responsibilities

• Coordinate daily operations of the F&B team to maintain exceptional service standards.
• Lead by example and motivate the team to achieve operational excellence.
• Address guest requests, concerns, or feedback promptly and professionally.
• Maintain cleanliness and presentation of outlets, bar, and banquet facilities.
• Collaborate with F&B Manager/Supervisor on inventory, stock levels, and supplies.
• Ensure adherence to health, safety, and hygiene standards.
• Manage guest reservations and seating to optimize turnover and satisfaction.
• Foster smooth communication between kitchen and service teams for timely delivery.

Skills

F&B operations

Team leadership

Guest service

Communication

Attention to detail

Hospitality

Job description

About Us

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.

Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.

Your Day to Day

The F&B Captain will be responsible for overseeing the smooth and efficient operation of our food and beverage outlets, ensuring that our guests enjoy a memorable and high-quality dining experience.

Key Responsibilities:

• Coordinate the daily operations of the F&B team to ensure exceptional service standards are consistently met
• Lead by example, providing guidance and motivation to the team to achieve operational excellence
• Ensure guest satisfaction by addressing any special requests, concerns, or feedback in a prompt and professional manner
• Monitor and maintain the cleanliness, organization, and presentation of the restaurant, bar, or banquet facilities
• Collaborate with the F&B Manager/Supervisor to manage inventory, stock levels, and ordering of supplies
• Ensure adherence to all health, safety, and hygiene standards, following company policies and local regulations
• Manage guest reservations and seating arrangements to optimize table turnover and maximize guest satisfaction
• Ensure smooth communication between kitchen and service teams to guarantee timely delivery of food and beverages

What We Need From You

Ideally, you'll have some or all of the following competencies and experience we're looking for:

• Proven experience in a similar role within the food and beverage industry, preferably in a luxury hotel or resort setting
• In-depth knowledge of food and beverage service standards, operations, and health & safety regulations
• Strong communication skills in English; knowledge of Arabic or additional languages is a plus
• High attention to detail, with the ability to multitask and stay organized in a fast-paced environment
• A passion for hospitality and a commitment to delivering exceptional guest experiences
• A positive attitude and a professional appearance at all times
• Previous experience in a high-end or fine dining environment is an advantage

What We Offer

We’ll reward all your hard work with competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.