Enrollment Encoder

ELEVUS ‑ PEOPLE & BUSINESS RESULTS, LDA; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading company in customer solutions is seeking an individual to execute customer enrollment activities and manage loyalty operations. The ideal candidate should have a diploma in a relevant field and 3-5 years of experience with customer enrollment software. Responsibilities include ensuring customer satisfaction and adherence to company guidelines in Doha, Qatar.

Qualifications

• 3-5 years' experience working with customer enrollment & operations software.
• Technical knowledge of enrollment software and preferably loyalty programs.

Responsibilities

• Execute customer enrollment activities and loyalty operations.
• Ensure customer satisfaction and conformance to company guidelines.

Skills

Customer enrollment

Operations management

Technical knowledge of enrollment software

Familiarity with loyalty programs

Education

Diploma in relevant field

Job description

Overview

To execute customer enrollment activities and loyalty operations in accordance to planned schedule and defined success criteria to ensure customer satisfaction and conformance to company guidelines.

Key Accountabilities

• Customer Enrollment and Operations
• Policies, Systems, Processes and Procedures
• Statement and Reports

Minimum Qualifications

Diploma in relevant field

3-5 years' experience working with Customer enrolment & operations software

Technical knowledge enrolment software and preferably loyalty program