IT Helpdesk and Endpoint Technician

VAM Systems; Doha; On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in Qatar is seeking an IT Helpdesk and Endpoint Technician to support their operations. The ideal candidate will have a B.Sc. in Computer Science or IT, along with relevant Microsoft certifications and experience in helpdesk roles. This position offers a dynamic work environment with opportunities for professional growth.

Qualifications

• 3+ years of experience as a helpdesk technician.
• Microsoft certifications: Windows Client, Managing Modern Desktop, Azure.
• 1 year experience in Azure, Microsoft 365 Suite support.

Responsibilities

• Provide technical support for Microsoft Client and Server platforms.
• Assist users with Azure and Microsoft 365 Suite issues.
• Support basic network functions.

Skills

Microsoft Client and Server platforms

Basic network support

Education

B.Sc. in Computer Science

B.Sc. in Information Technology

Tools

Helpdesk ticketing systems

Job description

Job Description

We are currently looking for an IT Helpdesk and Endpoint Technician for our Qatar operations with the following terms & conditions.

Required Education and Prior Experience:

1. Mandatory: B.Sc. in Computer Science, Information Technology, or a similar field
2. Mandatory: 3+ years of experience working with Microsoft Client and Server platforms as a helpdesk technician
3. Mandatory: Microsoft certifications: Windows Client; Managing Modern Desktop; Azure
4. Mandatory: 1-year experience in Azure, Microsoft 365 Suite support
5. Mandatory: Knowledge of basic network support
6. Optional: Knowledge of helpdesk ticketing systems
7. Desirable: Network certifications such as Network+/CCNA

Joining timeframe: 2 weeks (maximum 1 month)