Operations Analyst Inflight Catering

Client of PH Hospitality; Qatar; On-site; USD 50,000 - 80,000; Full time

Job summary

A leading company in the inflight catering industry is seeking an Operations Analyst to enhance operational efficiency and support strategic initiatives. The role involves data analysis, project support, and collaboration across departments to drive continuous improvement. Candidates should have a relevant degree and significant experience in high-complexity environments.

Qualifications

• Minimum 5 years of experience in a high-complexity operational or manufacturing environment.
• Proven track record of delivering process improvement or transformation projects.
• Strong exposure to Lean production systems and active shopfloor engagement.

Responsibilities

• Analyze operational data and provide insights to support strategic initiatives.
• Perform shopfloor analysis and time-and-motion studies to improve workflow.
• Support delivery of cross-functional projects focused on productivity.

Skills

Analytical mindset

Problem-solving

Communication

Team collaboration

Adaptability

Attention to detail

Education

Bachelor's or Master's degree in engineering, business administration, project management

Job description

Job summary:
We are seeking a highly motivated and detail-oriented Operations Analyst Inflight Catering to support the execution of key strategic and operational initiatives within our catering division. This role will collaborate closely with production, operations, planning, finance, supply chain, and training teams to ensure seamless coordination, drive innovation, and enhance operational efficiency.

Key responsibilities:

1. Analyze operational data and provide insights to support ongoing and new strategic initiatives
2. Perform shopfloor analysis and time-and-motion studies to improve workflow and efficiency
3. Support delivery of cross-functional projects focused on productivity and cost reduction
4. Identify and evaluate opportunities for continuous improvement aligned with business goals
5. Collaborate with multiple internal departments to ensure project success and alignment
6. Monitor adherence to regulatory standards and best practices
7. Provide operational support to match projected business growth plans
8. Present findings and progress updates to stakeholders in a clear and structured manner

Qualifications:

1. Bachelor's or Master's degree in engineering, business administration, project management, or related field
2. Minimum 5 years of experience in a high-complexity operational or manufacturing environment
3. Proven track record of delivering process improvement or transformation projects
4. Strong exposure to Lean production systems and active shopfloor engagement
5. Six Sigma knowledge or certification is preferred
6. Nationality: Open to all nationalities
7. Candidate availability: Must be locally available in Qatar

Skills and competencies:

1. Strong analytical and problem-solving mindset
2. Excellent communication skills with fluency in English (written and spoken)
3. Collaborative approach and team player
4. High adaptability with the ability to manage multiple priorities in fast-paced settings
5. Self-motivated and committed to delivering results with attention to detail

Organizational relationships:

1. Reporting to: Head of Operations
2. Direct reports: None
3. Internal collaboration: Operations, Supply Chain, Planning, Finance, PMO, Training
4. External interactions: Clients, regulatory bodies, industry stakeholders

Professional values and expectations:

1. Demonstrate respect, integrity, and professionalism in all responsibilities
2. Maintain a collaborative and transparent work ethic
3. Strong commitment to continuous improvement and excellence
4. Accountability for performance and outcomes
5. Uphold a supportive and positive team environment