Customer Service Executive (FULL-TIME) | Jobs in USA

Abroad Work; Umm Salal Ali; On-site; QAR 200,000 - 400,000; Full time

Job summary

An exciting opportunity awaits as a Customer Service Executive in a dynamic environment! Join a forward-thinking company that values your growth and offers industry-best training to equip you with essential soft and technical skills. In this full-time role, you will gain confidence in meeting the expectations of global customers while handling emails, calls, and chats. You'll also perform audits and basic administrative duties, ensuring a seamless experience for guests. If you're passionate about customer service and ready to make a difference, this role is perfect for you!

Qualifications

• Ability to handle emails, calls, and chats effectively.
• Strong customer service orientation and technical skills.

Responsibilities

• Receive training to enhance soft and technical skills.
• Perform basic admin duties and follow up with guests.

Skills

Customer Service

Communication Skills

Technical Skills

Job description

Customer Service Executive (FULL-TIME) | Jobs in USA vacancy in Umm-Salal Qatar

What will you learn and be part of?

1. Receive industry-best training that will equip you with soft and technical skills for the role.
2. Gain confidence in meeting and exceeding the expectations of our global customers.
3. Get comfortable in handling emails, calls, and potentially chats.
4. Perform audits and check for bookings made via brand.com, online travel agents, direct channels, etc.
5. Perform basic admin duties: Outbound emails to guests to follow up arrangements based on the requests received upon reservations.