Retail Supervisor

ALI BIN ALI; Doha; On-site; QAR 60,000 - 80,000; Full time

Job summary

A leading company in retail is seeking a Showroom Manager to oversee operations across multiple showrooms in Doha. The role involves ensuring customer satisfaction, driving sales, and maintaining brand standards. Candidates should have strong communication skills and supervisory experience, along with a valid Qatar driving license.

Qualifications

• 3-4 years of experience in supervisory roles.
• Valid Qatar Driving License.

Responsibilities

• Oversee daily operations of multiple showrooms.
• Develop strategies to drive sales and meet revenue targets.
• Conduct regular training sessions to improve sales techniques.

Skills

Communication Skills

Customer Service Skills

Database Marketing

Microsoft Office Suite

Driving Skills

Bi-lingual Skills

Job description

Job Description

Key Responsibilities.

• Oversee the daily operations of multiple showrooms, ensuring consistency in customer service, product availability, and visual merchandising.
• Implement operational procedures and maintain compliance with company standards.
• Monitor and optimize showroom performance, ensuring targets are met.
• Develop strategies to drive sales and meet revenue targets across all managed showrooms.
• Analyze sales trends, customer behavior, and competitor activities to adjust pricing and promotional strategies.
• Ensure optimal stock availability and maintain an effective sell-through rate.
• Supervise and support showroom managers, guiding them in achieving business objectives.
• Conduct regular training sessions to improve product knowledge, customer service, and sales techniques.
• Foster a positive work environment and ensure team motivation and engagement.
• Implement initiatives to improve customer satisfaction and brand loyalty.
• Ensure the highest level of customer service is maintained across all showrooms.
• Address customer complaints and concerns efficiently.
• Collaborate with marketing teams to roll out brand campaigns, promotions, and seasonal offers.
• Monitor and ensure promotional materials are displayed correctly across all showrooms.
• Execute localized marketing strategies to boost foot traffic and sales.
• Ensure proper stock levels in each showroom based on demand and sales forecasts.
• Conduct routine inventory audits and minimize shrinkage/losses.
• Coordinate with procurement and warehouse teams to streamline stock distribution.
• Prepare weekly/monthly reports on showroom performance, sales trends, and customer feedback.
• Provide insights and recommendations to improve business operations.
• Ensure compliance with the brands corporate guidelines and operational standards.
• Uphold the brand standards and retail policies across all locations.
• Ensure all legal and safety regulations are adhered to in each showroom.
• Act as a key representative of the brand in interactions with stakeholders.
  
  

Skills

• Excellent written, oral, and verbal communication skills
• Must have the ability to use database marketing and Microsoft Office Suite
• Must have customer service skills
• Must have the ability to drive.
• Bi-lingual skills is an advantage.
• Valid Qatar Driving License.
• 3-4 years of experience in the supervisory roles.