Manager

Abroad Work; Lusail; On-site; QAR 400,000 - 600,000; Full time

Job summary

An established industry player is seeking an Operations Manager to lead the hotel’s daily operations and ensure exceptional guest service. This full-time role involves overseeing all departments to maintain high standards and profitability, while promoting a culture of excellence in guest care. The ideal candidate will work closely with department heads to ensure smooth operations and address guest feedback. If you are passionate about hospitality and have a knack for operational excellence, this is the perfect opportunity to make a significant impact in a vibrant environment.

Qualifications

• Strong background in managing hotel operations and ensuring guest satisfaction.
• Proven ability to lead teams and maintain high service standards.

Responsibilities

• Ensure high standards of guest service across all departments.
• Plan and direct hotel operations to achieve business objectives.

Skills

Guest Service Excellence

Operational Management

Cost Control

Team Leadership

Education

Bachelor's Degree in Hospitality Management

Job description

OPERATION MANAGER (FULL-TIME)

Full Job Description

Ensure that each department delivers a consistently high standard of guest service. Also, achieve business objectives and maximise the profitability of all outlets. Maintain effective cost controls in all areas. Plan and direct the hotel main operations including quality, standards, cleanliness, guest satisfaction. Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations. Work alongside all HODs to ensure the smooth running of the day-to-day operations. Conduct regular operations meeting with all HODs to discuss routine operational matters, departmental performance targets and guest feedback. Deputise for the General Manager in his absence and at various meetings & events.