Recruitment Event in Jordan| Retail Roles | Qatar Duty Free

Qatar Airways; Doha; On-site; QAR 25,000 - 45,000; Full time

Job summary

Join a dynamic team at a leading global company that values your skills and ambition. As a Sales Assistant or Till Assistant, you will play a crucial role in maximizing sales and delivering outstanding customer service in one of the largest duty-free areas in the world. This is an exciting opportunity to grow within an international community that encourages innovation and excellence. Bring your passion and creativity to a place where your contributions can make a real impact, and be part of a story that continues to break records and set trends.

Qualifications

• High School Qualification with at least 1 year of relevant experience.
• Bachelor’s Degree or equivalent with no prior experience.

Responsibilities

• Maximize sales at every opportunity while ensuring high service levels.
• Handle cash desk sales activities and provide excellent customer service.

Skills

Effective English communication skills

Strong interpersonal skills

Customer service skills

Education

High School Qualification

Bachelor’s Degree or equivalent

Job description

Begin your journey with us.

Our story started with just four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records, and set trends that others follow. We don’t slow down due to fear of failure; instead, we dare to achieve what’s never been done before.

Whether you are creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries. Be part of a truly global community.

We are calling all ambitious Retail professionals to join our Qatar Duty Free team and start writing your own story with Qatar Airways Group.

Qatar Duty Free Company – A world of exclusives awaits you at one of the largest duty-free areas in the world. The award-winning shopping emporium boasts more than 90 boutiques and retail stores, as well as over 30 restaurants and cafés, covering more than 40,000 square meters at Hamad International Airport.

About The Role
Sales Assistant – Your role is to maximize sales at every available opportunity while ensuring customers receive the highest level of service. You will ensure the shop is fully merchandised according to the departmental layout, and shelves are kept fully stocked or displayed to maximize selling opportunities.

Key Responsibilities Include:

• Greet and approach customers, establish their needs.
• Present, demonstrate, and sell products using features, advantages, and benefits (F.A.B.).
• Strive for the best sales results for the department.
• Introduce customers to other departments after addressing their needs.
• Assist in other sections of the shop under pressure.
• Identify customer needs and wants.
• Maximize sales through effective selling techniques, including cross-selling and substitute selling.

Till Assistant – Your role is to handle all cash desk sales activities, providing excellent customer service to maximize sales opportunities within Qatar Duty Free.

Key Responsibilities Include:

• Process card and cash transactions according to SOPs.
• Follow STEB procedures for packing items.
• Scan products correctly at POS.
• Sell promotional items at the POS.
• Serve customers with kindness and respect.
• Keep the POS area tidy.
• Answer customer questions regarding products and services.
• Complete end-of-shift cash closing procedures.

Join Our Story
Your skills, imagination, and ambition are valued here. We offer opportunities to grow and tackle rewarding challenges. Be part of our future and build the life you desire within an international community.

Our best is yet to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

Job Posting
Date: May 8, 2025, 4:30:32 PM

About You
The successful candidate will have:

• High School Qualification with at least 1 year of relevant experience.
• Bachelor’s Degree or equivalent with no prior experience.
• Effective English communication skills, both written and spoken.
• Strong interpersonal skills.
• High integrity.
• Polite, professional behavior, and excellent customer service skills.

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 businesses. We’ve grown fast, broken records, and set trends. We dare to achieve what’s never been done before. Whether creating unique customer experiences or innovating behind the scenes, every person contributes to our story of growth and determination. Bring your passion and ideas to a place where your ambition has no limits.

How To Apply
If you are ready to join our 5-star team, apply now by uploading your CV and completing the online application.