Doorman / Bell Associate

Crew Life at Sea; Doha; On-site; QAR 400,000 - 600,000; Full time

Job summary

An exciting opportunity awaits you on a cruise ship, where you will play a vital role in ensuring guests feel welcomed and valued from the moment they step aboard. As a key member of the hospitality team, your responsibilities will include greeting guests, assisting with luggage, and providing information about onboard amenities. You will thrive in a dynamic environment, working closely with various departments to ensure seamless guest experiences. If you possess excellent communication skills, a friendly demeanor, and a passion for customer service, this role is perfect for you. Join us in delivering unforgettable experiences on the high seas!

Qualifications

• High school diploma required, customer service experience preferred.
• Fluency in English and strong communication skills are essential.

Responsibilities

• Greet guests warmly and assist with luggage upon arrival.
• Monitor guest access and maintain a clean lobby area.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Organizational Skills

Attention to Detail

Ability to Work in Fast-Paced Environment

Physical Fitness

Multitasking

Fluency in English

Additional Languages

Education

High School Diploma or Equivalent

Job description

- Greet guests as they enter and exit the cruise ship with a warm and friendly demeanor

- Assist guests with their luggage and belongings upon arrival and departure

- Provide information and directions to guests regarding ship amenities and activities

- Maintain a clean and organized lobby area at all times

- Monitor and control guest access to the ship, ensuring only authorized individuals are allowed on board

- Assist with the loading and unloading of supplies and equipment

- Coordinate with other departments to ensure smooth guest arrivals and departures

- Handle guest inquiries and complaints in a professional and timely manner

- Follow all safety and security procedures to ensure the well-being of guests and crew members

- Attend training sessions and meetings to stay updated on company policies and procedures

Qualifications:

- High school diploma or equivalent

- Previous experience in a customer service or hospitality role preferred

- Excellent communication and interpersonal skills

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

- Strong attention to detail and organizational skills

- Physically fit and able to lift heavy objects

- Fluent in English, additional languages are a plus

- Must be willing to work evenings, weekends, and holidays as needed