Outlet Manager - All Day Dining

Hyatt Regency; Doha; On-site; QAR 60,000 - 80,000; Full time

Job summary

Hyatt Regency Oryx Doha is seeking an Outlet Manager for All Day Dining. The role involves overseeing daily operations, managing staff, and ensuring high-quality service. Ideal candidates will have a background in hospitality, exceptional interpersonal skills, and a passion for guest satisfaction.

Benefits

Competitive tax free salary

Opportunities for career growth

Discounted rooms at Hyatt worldwide

Qualifications

• International experience in luxury hotel brands.
• Ability to work under pressure.

Responsibilities

• Ensure smooth day-to-day operations during meal services.
• Manage, train, and schedule waitstaff and supervisors.
• Monitor staff performance and handle guest complaints.

Skills

Interpersonal Skills

Adaptability

Customer Service

Education

Relevant degree or diploma in Hospitality or Tourism management

Job description

Organization- Hyatt Regency Doha

Summary

About Hyatt Regency Oryx Doha:

Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.

The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to?Hamad International Airport?and just a few minutes away from the?heart of the city, the palm-fringed Corniche,?National Museum of Qatar?and Doha's business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for?business and leisure travelers.

About the role:

We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, who have a passion for outstanding customer-tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service and create seamless, intuitive, signature experience making our guests stay free from stress and filled with success.

As an Outlet Manager All Day Dining you will ensure smooth day-to-day operations during breakfast, lunch, and dinner services. Supervise the opening and closing procedures. Coordinate with the kitchen and bar teams for timely and high-quality service. Manage, train, and schedule waitstaff, hosts, and supervisors. Monitor staff performance and provide coaching or disciplinary actions when needed. Foster a team-oriented and guest-focused environment. Greet and interact with guests to ensure satisfaction. Handle complaints and resolve issues promptly. Maintain high standards of hospitality and service quality. Manage budgets, control costs, and monitor outlet profitability. Conduct daily cash reconciliation and sales reporting. Oversee ordering, inventory, and stock levels to avoid shortages or wastage. Ensure adherence to health, safety, and hygiene regulations. Maintain brand and service standards as per company policies. Conduct regular inspections of the outlet. Collaborate with marketing for promotions, seasonal menus, and events. Monitor guest feedback and implement improvements. Drive upselling and loyalty program initiatives. Work closely with kitchen, housekeeping, and front office for seamless service. Attend operations meetings and contribute to cross-department planning.

Qualifications

What we are looking for:

Relevant degree or diploma in Hospitality or Tourism management

Exceptional interpersonal skills showing care and the ability to connect and care for our guests

International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments

Desire to constantly learn and ambition to grow

Ability to work under pressure

Excellent English

What we are offering:

Competitive tax free salary and benefits

Opportunities for career growth within the global company

Discounted rooms at Hyatt worldwide