Customer Service Representative

QC+; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

QC+ is seeking a full-time Customer Service Representative in Doha, Qatar. The role involves providing exceptional customer support and enhancing customer satisfaction through effective communication and problem-solving. Ideal candidates will possess strong customer service skills and the ability to manage multiple tasks effectively.

Qualifications

• Strong customer service and support skills.
• Excellent communication and interpersonal skills.
• Ability to prioritize and multitask effectively.

Responsibilities

• Provide customer support and ensure customer satisfaction.
• Enhance the overall customer experience through effective communication.
• Resolve customer issues and problems efficiently.

Skills

Customer Service

Customer Support

Customer Satisfaction

Communication

Interpersonal Skills

Multitasking

Fluency in Multiple Languages

Tools

CRM Systems

Job description

QC Enterprises WLL (QC+), is a commercial enterprise that focuses on leveraging cultural assets to drive engagement and economic opportunities through strategic storytelling and immersive experiences. By blending traditional heritage with innovative strategies, QC+ empowers cultural institutions to unlock the revenue potential of their assets. Our team, consisting of highly skilled professionals and creative collaborators, crafts culturally resonant experiences to shape cultural commerce in unique ways.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Doha, Qatar. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience through effective communication and problem-solving.

Qualifications

• Strong Customer Service, Customer Support, and Customer Satisfaction skills
• Experience in Customer Experience management
• Excellent communication and interpersonal skills
• Ability to prioritize and multitask effectively
• Knowledge of CRM systems is a plus
• Fluency in multiple languages is a plus
• Previous experience in a customer-facing role is beneficial