E-Commerce Manager

Kempinski Hotel; Doha; On-site; USD 45,000 - 75,000; Full time

Job summary

A leading luxury hotel in Doha is seeking a Digital Marketing Manager to manage and optimize its online presence across digital platforms. The role involves overseeing the hotel’s website, managing digital campaigns, and ensuring effective brand representation online.

Responsibilities

• Manage the hotel’s website and digital media campaigns.
• Ensure accuracy of property content on digital platforms.
• Report and analyze brand.com statistics for strategies.
• Optimize traffic acquisition strategies and conversion rates.
• Support implementation of brand strategies.

Job description

The overall scope of the position is to manage the hotel’s website and position it as the priority channel of electronic distribution, manage the hotel’s online platforms and digital media campaigns, and optimise the hotel’s overall digital presence.

Responsibilities include:

• Ensure the accuracy of property content and presentation on all digital platforms, including third-party portals and websites where the hotel is listed and distributes inventory.
• Report, analyse, and act upon brand.com statistics, constantly developing strategies to enhance performance and Key Performance Indicators (KPIs).
• Responsible for reaching targeted website sales and revenue share.
• Optimise traffic acquisition strategies and conversion rates.
• Ensure consistent brand delivery through social and digital channels in line with corporate guidelines.
• Support the implementation of strategies and projects of the brand and its regional and corporate offices.
• Take ownership of the hotel’s online presence and its representation across all digital platforms.