Recruitment Event in Belarus | Retail Roles | Qatar Duty Free

Qatar Airways; Doha; On-site; QAR 30,000 - 40,000; Full time

Job summary

Join the dynamic Qatar Duty Free team as a Sales Assistant or Till Assistant, where you'll maximize sales and provide exceptional customer service in one of the world's largest duty-free areas. We seek passionate retail professionals ready to contribute to our growth story. With endless opportunities for personal and professional development, your skills and ambition will thrive in a global community committed to excellence.

Qualifications

• At least 1 year of relevant experience or a Bachelor’s Degree with no experience.
• Effective communication skills in English, both written and spoken.

Responsibilities

• Maximize sales while ensuring high-level customer service.
• Handle cash desk sales activities and provide excellent customer service.

Skills

Communication

Interpersonal Skills

Integrity

Professional Conduct

Approachability

Education

High School Qualification

Bachelor’s Degree

Job description

Begin your journey with us.

Our story started with just four aircraft. Today, we deliver excellence across 12 different businesses, coming together as one. We’ve grown fast, broken records, and set trends that others follow. We don’t slow down due to fear of failure; instead, we dare to achieve what’s never been done before.

Whether creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story—a story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and to be part of a truly global community.

We are calling all ambitious Retail professionals to join our Qatar Duty Free team and start writing your own story with Qatar Airways Group.

Qatar Duty Free Company – A world of exclusives awaits you at one of the largest duty-free areas in the world, Qatar Duty Free. The award-winning shopping emporium boasts more than 90 elegant boutiques and affordable retail stores, as well as more than 30 restaurants and cafés, covering over 40,000 square meters at Hamad International Airport.

About The Role

Sales Assistant – Your role is to maximize sales at every available opportunity while ensuring that customers receive the highest level of service. Ensure the shop is fully merchandised according to the departmental layout, and shelves are kept fully stocked or displayed to maximize selling opportunities.

Key Accountabilities Include:

• Acknowledge and approach customers; establish customer needs.
• Present, demonstrate, and sell products through features, advantages, and benefits (F.A.B.).
• Strive for the best sales results for the department.
• Introduce customers to other departments after addressing their needs.
• Assist in other shop sections under pressure.
• Identify the needs and wants of QDFC customers.
• Maximize sales using all available techniques, including cross-selling and substitution where appropriate.

Till Assistant – Your role is to handle all cash desk sales activities and provide excellent customer service to maximize sales opportunities within Qatar Duty Free retail shops.

Key Accountabilities Include:

• Process card and cash transactions on the POS per SOPs.
• Follow STEB procedures for packing items.
• Scan products correctly at POS.
• Sell push-line items at POS.
• Serve customers with kindness and respect.
• Maintain a neat POS area.
• Answer customer questions about products or store amenities.
• Complete end-of-shift cash closing procedures.

Be part of an extraordinary story

Your skills, imagination, and ambition have no limits here. You’ll find endless opportunities to grow and face rewarding challenges that develop your skills and experience. Join us to build your future and be part of an international community.

Our best is here and still to come. To us, the impossible is just a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

Job Posting

May 8, 2025, 9:31:27 AM

About You

The successful candidate will have the following qualifications and skills:

• High School Qualification with at least 1 year of relevant experience.
• Bachelor’s Degree or equivalent with no prior work experience.
• Effective communication skills in English, both written and spoken.
• Strong interpersonal skills.
• High integrity.
• Polite, professional conduct, and respectful attitude towards customers.
• Pleasant and approachable demeanor.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses, united as one. We’ve grown rapidly, broken records, and set trends. We don’t fear failure; we dare to do the unprecedented. Whether creating unique customer experiences or working behind the scenes, each person contributes to our story of growth and determination. Now is the time to bring your ideas and passion to a place without boundaries, part of a global community.

How To Apply

If you’re ready to join our 5-star team, apply now by uploading your CV and completing the online application.