Distribution Operations Analyst: Data, Partners & Platforms

Qatar Airways; Doha; On-site; QAR 78,000 - 110,000; Full time

Job summary

Qatar Airways is seeking an available Distribution Operations Analyst to support the Distribution function, handling data management, partner coordination, and platform monitoring across GDS, NDC, and other channels in a fast-paced environment.

You will work under the Distribution Specialist or Manager, performing clearly defined tasks with discipline, accuracy, and cross-functional collaboration with IT, Finance, and Commercial teams to ensure reliable operational outputs.

Qualifications

• Bachelor’s degree in Business Administration, Economics, Finance, Information Systems, or related field.
• 2–5 years of experience in operations, commercial support, data analysis, or administrative roles (aviation, travel, or related industry preferred).
• Basic understanding of airline distribution channels such as GDS, NDC (e.g., Oryx Connect), aggregators, and direct connect models is advantageous.
• Experience in data handling, reporting, and maintaining accurate records with strong attention to detail.
• Familiarity with Excel and basic reporting tools; exposure to system testing or platform monitoring is a plus.
• Ability to work in a structured, process-driven environment with clearly defined tasks and timelines.
• Good communication skills, with the ability to coordinate with internal teams and external partners.
• Strong organisational skills and ability to manage multiple routine tasks efficiently.

Responsibilities

• Develop a solid and growing understanding of Qatar Airways' distribution model — including how channel economics, partner relationships, and platform connectivity interact — applying this knowledge to ensure that day-to-day operational outputs are accurate, contextually informed, and commercially relevant.
• Identify and escalate recurring operational issues, data discrepancies, or process inefficiencies encountered in the course of assigned work — providing the supervising Specialist or Manager with clear, factual observations and relevant supporting detail.
• Execute clearly defined distribution workstream tasks accurately and within agreed timelines — including data entry and validation, partner onboarding documentation, NDC implementation tracking, connectivity monitoring, channel cost recording, report preparation, and process coordination across commercial and technical domains.
• Support the operational management of distribution partner interactions — preparing correspondence, maintaining partner records, coordinating meeting logistics, tracking action items, and following up with partners and internal teams to ensure commitments are progressed on schedule.
• Monitor the operational performance of distribution platform integrations on a day-to-day basis — including connectivity status across GDS, NDC, aggregator, and direct connect channels — logging incidents, escalating degradations, and supporting the Specialist or Manager in coordinating resolution with IT and external providers.
• Maintain accurate and up-to-date records across all assigned distribution workstreams — including partner databases, NDC pipeline trackers, integration logs, cost of sale data, and compliance documentation — ensuring information is correctly formatted and accessible to the broader distribution team.
• Support audit, compliance, and governance activities within the distribution function — logging open findings, tracking remediation progress, preparing status summaries, and escalating overdue items to the supervising Specialist or Manager.
• Liaise with operational counterparts in IT, Finance, Commercial teams, and external distribution partners to gather data, clarify requirements, and follow up on outstanding actions — escalating unresolved issues promptly to the supervising Specialist or Manager.
• Assist in the preparation of distribution reports, dashboards, and management presentations — collating data from relevant systems, checking for accuracy and completeness, and formatting outputs to the standard required for internal review.
• Support the testing and validation of distribution platform changes — including NDC capability updates, GDS configuration changes, and aggregator integration deployments — carrying out assigned test cases, logging results, and reporting outcomes to the supervising Specialist or Manager.

Job description

Qatar Airways is seeking an available Distribution Operations Analyst to support the Distribution function, handling data management, partner coordination, and platform monitoring across GDS, NDC, and other channels in a fast-paced environment.

You will work under the Distribution Specialist or Manager, performing clearly defined tasks with discipline, accuracy, and cross-functional collaboration with IT, Finance, and Commercial teams to ensure reliable operational outputs.