Cruise Line

Abroad Work; Al Rayyan; On-site; QAR 30,000 - 40,000; Full time

Job summary

A leading cruise line in Al Rayyan is seeking a friendly Customer Service Representative to provide exceptional service for guests. The ideal candidate should excel at communication, handle inquiries, and assist with onboard activities. This role offers a chance to work in a dynamic environment and contribute towards creating unforgettable guest experiences.

Qualifications

• Excellent communication skills in English.
• Previous customer service experience preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Answering inquiries and resolving complaints.
• Assisting with various onboard activities.
• Maintaining a professional appearance at all times.

Skills

Communication

Customer Service

Multitasking

Attention to Detail

Job description

Cruise Line Customer Service Representative

We are searching for a reliable and friendly Customer Service Representative to join our team at a cruise line in Al-Rayyan. As the first point of contact for guests, you will be responsible for providing exceptional service and ensuring guest satisfaction throughout their journey. Your main duties will include answering inquiries, resolving complaints, and assisting with various onboard activities.

The ideal candidate must have excellent communication skills in English, as well as previous customer service experience. Knowledge of the cruise industry is preferred but not required. You must be able to work in a fast-paced environment and remain calm under pressure. Attention to detail and the ability to multitask are essential for this role.

As a representative of our company, you must maintain a professional appearance and demeanor at all times. This position may require long hours and working on weekends and holidays. It is important that you are able to adapt to changing schedules and be flexible in your work availability.

If you have a passion for providing exceptional customer service and are looking for an exciting opportunity in the cruise industry, we encourage you to apply for this position. As an Indian national with fluency in English, you will bring diversity and valuable cultural perspectives to our team. Join us on our journey to provide unforgettable experiences for our guests!

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