Control Room Operator

Brunel GmbH; Al Wakrah; On-site; QAR 200,000 - 400,000; Full time

Job summary

An international emergency response service provider is looking for an emergency response coordinator in Qatar. The role involves receiving emergency calls, managing communications, and dispatching resources. Applicants should be ready to monitor emergency signals and develop operational reports. This position supports crucial responses to incidents in industrial cities.

Responsibilities

• Receive emergency telephone and radio calls in the assigned ERCC in Industrial Cities.
• Collate information from callers about the nature of emergency.
• Monitor automatic fire and gas alarms and respond appropriately to the signals received.
• Activate emergency notification and call out protocol as per ERP procedures.
• Dispatch the appropriate resources required to assist in ending and managing the incident.
• Generate shift log sheets recording all emergency communications.
• Ensure ERCC equipment is regularly inspected, serviced, and maintained.
• Develop relevant statistical and management reports.
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Job description

• Receive emergency telephone and radio calls in the assigned ERCC in Industrial Cities.
• Collate information from callers about the nature of emergency, i.e. location, number of injuries and involved staff, etc.
• Monitor automatic fire and gas alarms and respond appropriately to the signals received.
• Activate emergency notification and call out protocol as per industrial city Emergency Response Plan (ERP) procedures
• Dispatch the appropriate resources required to assist in ending and managing the incident, i.e fire, medical, security services
• Generate shift log sheets recording all emergency communications including but not limited to recording of emergency vehicle, appliance movements and actions taken in response to emergencies.
• Ensure ERCC equipment and communication systems are regularly inspected, serviced and maintained
• Develop relevant and required statistical and management reports to enhance ERCC Operation