Commercial Director

Advanced Search; Doha; On-site; QAR 240,000 - 360,000; Full time

Job summary

Hilton Hotel is seeking a qualified Hotel Manager to oversee pre-opening and ongoing sales, marketing and revenue strategies in Doha. The role entails managing the pre-opening plan, presenting to owners, coordinating with brand management and shaping catering sales and distribution strategies.

Leadership, strong communication and a proven track record in hospitality sales and revenue generation are essential.

Qualifications

• Four-year college degree preferred; advanced coursework in business, marketing or communications is a plus.
• Substantial operations/sales leadership experience; 10+ years preferred.
• Proven ability to recruit, motivate and train a sales team.

Responsibilities

• Manage pre-opening critical path and preopening market plan.
• Participate in ownership meetings and presentations.
• Coordinate communications for the property with brand management.
• Provide oversight for catering sales strategies and revenue management plans.
• Oversee revenue management to maximize group thresholds, space utilization and distribution channels.
• Supervise front office reporting, cash handling and billing processes.
• Support general sales, marketing, HR and administrative duties as needed.

Skills

Sales & Marketing

Revenue Management

Team Leadership

Negotiation

Education

Four-year college degree

Job description

Essential Functions
JOB DESCRIPTION
40
%
Salesand Marketing
Managepre-opening critical path and preopening market plan Participate inownershipmeetings/presentations
Coordinate communications for property with brand management
20
%
Revenue Management
Providestrategicrevenuemanagementplanswithinthehoteltoinclude;ratedevelopment, establishment of group thresholds, space utilization policy, deploymentstrategies through the review of competitive data, demand analysis and market mixmanagement. Oversee and maximize revenue contribution from major distribution channels. (HRW,CRO,GDS,Internet). Ensureeffectiveutilizationof Profit Packandotherutilized Selective Sellingguidelinestomaximizerevenuecontributionfromallsegments.
Provide oversight for the Catering Sales Strategies.
20
%
Human Resources
Overseethemanagement,trainingandcareerdevelopmentofsalesstaff. Responsible for recruiting and identifyingcandidates for sales managerial positions. Withintheframeworkofthelocalcompetitivemarketplacerecommendappropriatesalescompensation.
Active participation in continuing education to ensure further professional development.
10
%
Prepares and submits reports on front office operations, guest feedback, and any incidents.
5
%
Manages the front office cash handling and billing processes accurately.
Other
Regular attendance in conformance with standards, which may be established by Hilton Worldwide from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
This list of essential functions is not exhaustive and might be supplemented as necessary.
Supportive Functions
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Participate in industry organizations. Maintain an open line of communication between guests, employees and management. Input and retrieve information from computer system for file maintenance, correspondence and preparation of forecasts and marketing input. Assist office in any other administrative duties as needed.
Other Duties
Regular attendance in conformance with the standards, which may be established by Hilton Worldwide from time to time, is essential to the successful performance of this position.
Safety Requirements
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
ORGANIZATIONAL RELATIONSHIPS
Positions Directly Reporting To This Position (titles)
Director of Sales Director of Marketing Director of GC&E All commercial team members
Responsibilities
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Ability to perform critical analysis. Ability to manage extensive amounts of information and provides constructive feedback/direction. Extensive knowledge of marketing, negotiating and sales procedures associated with the hotel industry. Excellent written skills sufficient to produce sales and marketing communication that properly reflects the Hilton Worldwide Image. Excellent spoken and presentation skills. Considerable ability to listen effectively. Ability to work effectively both independently and as a team. Ability to delegate, manage and organize complex projects and establishes priorities consistent with department/hotel objectives. Ability to effectively deal with department heads, customers and team members, some of whom will require high levels of patience, tact and diplomacy. Ability to manage multiple projects, meet and work effectively under time and resource constraints. Ability to effectively lead team of professionals.
Qualifications
QUALIFYING STANDARDS EDUCATION
Four-year college degree preferred; additional/advanced degree coursework in business administration, marketing and communications a plus.
Experience
Requires substantial operations/sales leadership experience; preferably 10 years or more. Comparable hotel size and scope experience preferred. Proven track record of successes in achieving revenue objectives.
Proven ability to recruit, motivate and train sales team.
GROOMING/UNIFORMS
All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
Notice
Our hotels function seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

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