Collection Officer

Sika; Doha; On-site; QAR 70,000 - 100,000; Full time

Job summary

A leading company in the specialty chemicals sector is seeking a Collections Specialist to manage overdue payments and maintain financial records. The ideal candidate will possess strong communication and negotiation skills, at least 5 years of relevant experience, and a Bachelor's degree in Finance, Accounting, or Business Administration. You will collaborate with various internal teams and ensure compliance with legal regulations while handling sensitive financial matters.

Qualifications

• 5 years of experience in collections or credit control.
• Strong communication and negotiation skills required.
• Knowledge of debt collection laws and MS Office proficiency needed.

Responsibilities

• Contact customers to follow up on overdue payments.
• Maintain records of payment statuses and collection efforts.
• Negotiate payment plans and escalate problematic accounts.

Skills

Communication

Negotiation

Attention to Detail

Analytical Skills

Education

Bachelor's degree in Finance

Bachelor's degree in Accounting

Bachelor's degree in Business Administration

Tools

MS Office

Financial Software

SAP

Job description

Company Description

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. In 2024, Sika’s around 33,000 employees generated annual sales of CHF 11.76 billion.

Job Description

• Contact customers via phone, email, and in-person visits to follow up on overdue payments.
• Maintain accurate records of payment statuses and collection efforts.
• Negotiate payment plans and settlement arrangements when necessary.
• Identify and escalate problematic accounts to management for further action.
• Collaborate with internal teams (Finance, Sales, and Customer Service) to resolve disputes.
• Prepare and submit regular collection reports to management.
• Ensure compliance with company policies and legal regulations related to debt recovery.
• Maintain professionalism and courtesy while handling sensitive financial matters.
  
  

Qualifications

• Education: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred.
• Experience: 5 years of experience in collections, credit control, or a similar role.
• Skills:
• Strong communication and negotiation skills.
• Knowledge of debt collection laws and regulations.
• Proficiency in MS Office and financial software.
• Ability to handle difficult situations with patience and professionalism.
• Attention to detail and strong analytical skills.
  

Preferred Qualifications

• Experience in the Chemical Construction sector is a plus.
• Knowledge of SAP software.
• Bilingual proficiency is an advantage.