Captain

1st-jobs.com; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

Join a prestigious 5-star hotel in Doha as a Captain, where your dedication to exceptional guest service will shine. In this pivotal role, you will lead a talented team to create unforgettable dining experiences, ensuring every detail is perfect from menu knowledge to table setup. Your expertise in food and beverage service techniques will be crucial as you manage orders, maintain quality control, and train new staff. If you thrive in a fast-paced environment and have a passion for hospitality, this is your opportunity to make a significant impact in a luxurious setting.

Qualifications

• Previous experience as an F&B Captain or similar role in hospitality.
• Excellent communication and interpersonal skills required.

Responsibilities

• Provide exemplary service and anticipate guest needs.
• Supervise F&B service team for smooth operations.
• Train and mentor new staff on service standards.

Skills

Guest Service

Team Leadership

Menu Knowledge

Order Management

Quality Control

Training

Education

Experience in F&B Service

Supervisory Experience

Job description

As part of our commitment to excellence, we are seeking a dedicated and customer-focused Captain to to be a part of our client's 5* hotel in Doha, Qatar.

As Captain, you will play a crucial role in ensuring our guests have an unforgettable dining experience.

Key Responsibilities:

• Guest Service: Provide exemplary service to guests, anticipate their needs, and ensure their satisfaction throughout their dining experience.
• Team Leadership: Supervise and coordinate the activities of the F&B service team, including waitstaff and servers, to ensure smooth and efficient service.
• Menu Knowledge: Possess in-depth knowledge of the menu, including ingredients, preparation methods, and special dietary requirements, to assist guests with their selections and make recommendations.
• Order Management: Take and process guest orders accurately, ensuring timely delivery of food and beverages.
• Table Set-up: Oversee the proper setup of tables, including arranging tableware, linens, and decorations, to create an inviting atmosphere.
• Quality Control: Monitor food and beverage quality, presentation, and temperature to maintain high standards.
• Billing: Handle guest billing, process payments, and resolve any billing discrepancies professionally.
• Training: Train and mentor new staff members, ensuring they understand our service standards and expectations.

Qualifications:

• Previous experience as an F&B Captain or in a similar supervisory role within the hospitality industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of food and beverage service techniques.
• Ability to work in a fast-paced environment and remain calm under pressure.
• A pleasing personality and a passion for providing exceptional guest service.