Cabana Host

RIXOS; Qatar; On-site; QAR 10,000 - 200,000; Full time

Job summary

RIXOS is seeking a Cabana Host to deliver exceptional guest service and enhance the customer experience at our resort. As a Cabana Host, you will attend to the needs of guests, ensuring a relaxing atmosphere and seamless service throughout their visit. Your responsibilities will include greeting guests, taking and delivering orders, and maintaining the cleanliness and organization of cabanas. This is an exciting opportunity for individuals with strong communication skills and a passion for hospitality.

Qualifications

• Prior customer service or hospitality experience preferred.
• Ability to communicate in Arabic and/or Russian is an advantage.
• Physical ability to stand for long periods and lift supplies.

Responsibilities

• Welcome guests and provide an overview of amenities.
• Take food and drink orders accurately.
• Ensure cabanas remain clean and stocked throughout the day.

Skills

Strong communication

Interpersonal skills

Ability to multitask

Good proficiency in English

Education

Secondary / High school education

Job description

The Cabana Host is responsible for delivering exceptional guest service by attending to the needs of cabana guests throughout their visit. This includes setting up cabanas, greeting guests, taking and delivering food and beverage orders, maintaining cleanliness, and ensuring a relaxing and enjoyable experience for all guests.

• Welcome guests to their cabana with a friendly, professional attitude.
• Provide a detailed overview of amenities and services available.
• Respond promptly to guest requests and resolve any issues.
• Prepare cabanas prior to guest arrival.
• Ensure cabanas remain clean, orderly, and stocked throughout the day.
• Report any maintenance issues to the appropriate department.
• Take food and drink orders accurately and promptly.
• Deliver orders in a timely manner while maintaining excellent presentation and customer service.
• Coordinate with food and beverage staff or runners to ensure efficient service.
• Monitor guest behavior for safety and comfort, alerting lifeguards or security as needed.
• Follow all waterpark safety guidelines and health regulations.
• Communicate effectively with other team members, supervisors, and departments to ensure a seamless guest experience.
• Assist with other areas of guest services or operations as needed.

Qualifications

• Secondary / High school education
• Prior customer service or hospitality experience preferred.
• Strong communication and interpersonal skills.
• Good proficiency in English language.
• Ability to communicate in Arabic and/or Russian would be an added advantage
• Ability to multitask and remain calm under pressure.
• Physical ability to stand for long periods, lift supplies, and work outdoors in various weather conditions.

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