Butler

AccorHotel; Qatar; On-site; QAR 200,000 - 400,000; Full time

Job summary

AccorHotel is seeking a skilled butler to provide personalized service and ensure guest satisfaction at their luxury hotel. Responsibilities include anticipating guest needs, handling requests, and delivering high-quality service. The ideal candidate has strong organizational skills, prior experience, and a degree in hospitality.

Qualifications

• Previous experience as a butler or similar role in luxury hotels.
• Exceptional interpersonal and communication skills required.
• Attention to detail and ability to anticipate guest needs essential.

Responsibilities

• Provide personalized services including in-room dining and coordination of spa services.
• Handle special requests and provide butler services during events.
• Maintain knowledge of hotel menu and wine list for guest recommendations.

Skills

Interpersonal skills

Communication skills

Organizational skills

Multitasking abilities

Attention to detail

Discretion

Multilingual abilities

Education

Degree or diploma in hospitality management

Job description

A butler provides personalized service to guests, ensuring their stay is comfortable and memorable. The butler is responsible for anticipating guest needs, handling requests, and delivering high-quality service that exceeds expectations.

• Provide personalized services such as in-room dining, coordinating spa services, making restaurant reservations, and other requests.
• Handle special requests and arrangements, including surprise amenities, romantic setups, and personalized itineraries.
• Coordinate with other departments to ensure seamless service during events.
• Provide butler service during events, ensuring guests' needs are met.
• Serve meals and beverages in guest rooms or private dining areas.
• Maintain knowledge of the hotel s menu and wine list to offer recommendations.
• Handle room service orders and ensure timely delivery.
• Assist with booking tickets, making reservations, and other concierge services.
• Create and update guest profiles to ensure personalized service.
• Anticipate and fulfill guests' needs and preferences.

Desired Candidate Profile

Qualifications

• Previous experience as a butler or in a similar role in a luxury hotel.
• A degree or diploma in hospitality management or a related field is preferred.
• Exceptional interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• High level of discretion and professionalism.
• Attention to detail and ability to anticipate guest needs.
• Multilingual abilities including Arabic are a plus

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

• Butler

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