Business Performance Analyst Specialist

Employment; Lusail; On-site; QAR 167,000 - 279,000; Full time

Benefits offered by this job

Global Vibes

Brain Boosters

Builder’s Playground

Flexible Time Off

Agile Everything

Job summary

Snoonu, Qatar’s homegrown Super App, is looking for a Business Performance Analyst Specialist to drive real-time performance monitoring and enable data-driven decisions by diagnosing issues and supporting corrective actions across Snoonu’s verticals.

You will partner with analytics, ops, and strategy teams to define KPIs, monitor markets, and track initiatives from planning through execution, ensuring the business stays ahead in a fast-moving marketplace.

Qualifications

• 5–8 years in analytics, SQL, business operations, or performance roles.
• Strong analytical and problem-solving skills.
• Experience in marketplace, logistics, or Super App environments and understanding of commercial business.

Responsibilities

• Define and track key business KPIs and targets.
• Monitor performance across verticals and markets.
• Identify drivers of performance deviations and conduct root-cause analysis.
• Partner with teams to implement corrective actions.
• Support budgeting process.
• Track implementation of initiatives and measure outcomes.

Skills

SQL

Analytics

Business Operations

Performance Analysis

Marketplace & Logistics

Job description

Industry Information Technology and Services

Welcome to Your Next Adventure!

The Business Performance Analyst Specialist will drive real-time business performance monitoring and enable data-driven decision-making by identifying gaps, diagnosing issues, and supporting corrective actions across Snoonu’s verticals.

What You’ll Get Your Hands On

Performance Monitoring

• Define and track key business KPIs and targets
• Monitor performance across verticals and markets

Root-Cause Analysis

• Identify drivers of performance deviations
• Conduct deep-dive analysis to uncover issues

Business Steering Support

• Partner with teams to implement corrective actions
• Support core strategy team with reviews with actionable insights
• Support budgeting process

Execution Tracking

• Track implementation of initiatives and measure outcomes

The Magic You Bring

5–8 years in analytics, SQL, business operations, or performance roles Strong analytical and problem-solving skills Experience in marketplace, logistics, or Super App environments and understanding of commercial business

Inside Snoonu’s Universe

Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.

The Dream We’re Chasing

To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.

The Quest We’re On

To radically transform how people live by leveraging technology to connect them with endless possibilities.

Our Everyday Superpowers

• Be Customer Obsessed: “Focus on the customer and all else will follow.”
• Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”
• Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”
• Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”
• Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”
• It’s All About People: “Be a team player; together we are stronger.”

Perks & Worklife Magic At Snoonu

• Global Vibes – Collaborate with a worldwide crew.
• Brain Boosters – Learning budgets, access to courses, and tools for your growth.
• Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.
• Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.
• Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.

Great Place to Work® Certified

We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.

Certified for Excellence

Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.

Beyond the Code: Giving Back Matters

We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.

Diversity Isn’t Just a Buzzword

At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.