Business Application Manager (Autoline)

confidential; Qatar; On-site; QAR 400,000 - 600,000; Full time

Job summary

An established industry player is seeking a skilled professional to manage and optimize their Autoline Dealer management system. This role involves providing user support, implementing best practices, and creating user manuals to enhance operational efficiency. You will also assist the marketing team in reaching customer targets through effective campaign management and report customization. If you have a passion for improving processes and enjoy working in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Experience in managing Autoline Dealer systems and providing user support.
• Skilled in creating reports and user manuals for dealer management.

Responsibilities

• Implement best practices and streamline operational processes in DMS.
• Assist marketing teams to achieve targeted customer volumes.

Skills

Autoline Dealer management system

ERP/DMS/CRM

User training and consultation

Communication skills

Report creation and customization

Job description

Experience in Autoline Dealer management system.

Experience in ERP/DMS/CRM/Reports all module system Admin level administration and user level support.

Implement best practices in Autoline system by encoding minor system changes. Providing senior & user level training and consultation.

Experience in CRM, Finance, Vehicle sales & aftersales department.

Streamline & implement user & customer friendly, yet effective operational processes in DMS.

Create user manuals of DRIVE system operations for new & existing users.

On demand report creation & customization for dealer management & dealer principals (FMC & FCA).

Assist Marketing team to reach targeted customer volume using Campaign Manager. Experience in developing MIS reports as per the management requirement.

Skills

Ability to communicate orally with end users, vendors, management, and coworkers is crucial.

Regular use of phone and email for communication is essential.