Bellman

MGallery Hotel Collection; Doha; On-site; QAR 10,000 - 200,000; Full time

Job summary

A renowned hotel brand in Doha is seeking a Bellman to ensure guests feel welcome upon arrival. Responsibilities include timely delivery of luggage, personalization of room orientation, and acting as an ambassador of the property. Ideal candidates should have a service-oriented mindset and excellent communication skills. This position offers unique opportunities for personal and career growth, along with employee benefits including discounts across the hotel chain.

Benefits

Employee benefit card offering discounted rates

Learning programs through Academies

Opportunity to develop talent

Participation in Corporate Social Responsibility activities

Qualifications

• Service focused personality is essential.
• Customer related experience an asset.
• Ability to work well under pressure in a fast paced environment.
• Excellent communication skills and a professional presentation.
• Ability to work cohesively with fellow colleagues as part of a team.

Responsibilities

• Timely delivery of guests’ luggage, messages and any other items for delivery within the property.
• Personalize guests’ orientation of their room in a professional, friendly and engaging way.
• Maintain presence in the lobby as an ambassador of the property and brand.

Skills

Service focused personality

Customer related experience

Ability to work well under pressure

Excellent communication skills

Team collaboration

Job description

Overview

Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world. You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart. Join us and become a Heartist.

Job Description

Always lending a helping hand with a smile. As a Bellman, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as they arrive.

What Is In It For You

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What You Will Be Doing

• Timely delivery of guests’ luggage, messages and any other items for delivery within the property
• Personalize guests’ orientation of their room in a professional, friendly and engaging way
• Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests

Qualifications

Your experience and skills include:

• Service focused personality is essential
• Customer related experience an asset
• Ability to work well under pressure in a fast paced environment
• Excellent communication skills and a professional presentation
• Ability to work cohesively with fellow colleagues as part of a team

Additional Information

Your Team And Working Environment

We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.