Bartender

Mandarin Oriental Hotel Group Limited; Doha; On-site; QAR 10,000 - 200,000; Full time

Job summary

A leading hotel in Doha seeks an experienced Bartender to provide excellent service while preparing a variety of beverages. Candidates should have a minimum of one year experience in a high-volume setting and possess strong customer service skills. The role involves creating innovative drinks and ensuring a pleasant guest experience.

Qualifications

• Minimum of 1 year experience as a Bartender.
• Experience in a high-volume restaurant is preferred.
• Ability to understand guest needs and deliver superior service.

Responsibilities

• Prepare and serve beverages, including cocktails and non-alcoholic drinks.
• Interact with guests and recommend suitable drinks.
• Handle customer complaints and assist in high-quality service.

Skills

Customer Service

Mixology

Time Management

Multi-tasking

Tools

Point of Sale Systems

Job description

As a Bartender, you will be responsible for the following duties:

• Have a good understanding of the outlet's concept and food and beverage offerings, and be able to verbally explain those to the guests.
• Knowledge of mixing and matching ingredients to offer an outstanding selection of creative cocktails, non-alcoholic drinks, spirits, beers, and wines, and be able to garnish all drinks as per the given standards and explain their characteristics.
• If necessary, be able to personally interact and recommend suitable drinks for guests.
• Handle effectively any kind of customer complaints, whether verbal or written, and report to managers without fail.
• Set up the daily bar counter and ensure that mise en place and any other required ingredients and equipment are prepared to work as efficiently as possible.
• All bottles and ingredients should be set up as per the bar's standards to ensure they are in easy reach and facilitate effective service.
• Assure that all beverages, such as wines or juices, are fresh and in good order to be served.
• Assist the Bar Supervisor and manager in creating new mixed drinks and cocktails for promotional activities and new menus.

As a Bartender, we expect from you:

• Experience as a Bartender in a high-volume restaurant with the highest levels of service is preferred.
• A minimum of 1 year of experience working as a bartender.
• Ability to understand guest needs and deliver superior customer service.
• Ability to work long hours with a strong focus on operational excellence.
• Familiarity with restaurant point of sale systems and cashiering procedures is preferred.
• Ability to prepare and suggest both classic and innovative beverages.
• Knowledge of Fine Dining service procedures and standards, as well as casual dining procedures, is preferred.
• Ability to understand the flow of service and handle multiple tasks effectively is preferred.

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

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