Banquet Operations Manager at Career Land Center

Career Land Center; Doha; On-site; QAR 132,000 - 211,000; Full time

Benefits offered by this job

Visa sponsorship

Accommodation

Transportation

Duty meals

Paid holidays

Medical insurance

Job summary

Career Land Center in Kuwait is seeking an experienced Banquet Operations Manager – Female Arabic Speaker to oversee banquet operations for luxury events, conferences, weddings, and VIP gatherings.

The ideal candidate will have at least 5 years in banquet operations, with 2 years in a managerial role, and fluency in Arabic and English to communicate with VIP guests and clients. The role requires flexible scheduling for events.

Qualifications

• Minimum 5 years in banquet operations with ≥2 years in a managerial role.
• Experience in a 5-star or luxury hotel environment preferred.
• Fluent in Arabic and English; strong leadership and communication skills.

Responsibilities

• Oversee the daily operations of the banquet department, ensuring smooth execution of events, meetings, weddings, and special functions.
• Lead, supervise, train, and motivate the banquet service team to deliver professional and consistent service standards.
• Coordinate with Events, Sales, Kitchen, Stewarding, Housekeeping, and Front Office to ensure seamless event preparation and execution.
• Review event orders, function sheets, setup requirements, guest preferences, and special requests prior to each event.
• Ensure banquet setups, service sequences, table arrangements, equipment, and presentations meet luxury standards.
• Act as the main operational contact during events, handling guest and client requirements professionally.
• Monitor guest satisfaction and resolve service concerns promptly and effectively.
• Manage staff scheduling, duty allocations, grooming standards, attendance, and performance.
• Ensure hygiene, health, safety, and hotel service standards are maintained.
• Control operating supplies, equipment, inventory, and breakage while supporting cost-efficiency.
• Support budgeting, reporting, training plans, and service improvement initiatives.
• Conduct pre-event briefings and post-event reviews for continuous improvement.
• Represent the hotel professionally with VIP guests, corporate clients, and event organizers.

Skills

Banquet operations

Leadership

Guest relations

Arabic language

English language

Job description

A5-star luxury hotel in Kuwait is seeking an experienced Banquet Operations Manager – Female Arabic Speaker to oversee banquet operations and ensure the successful delivery of high-quality events, functions, conferences, weddings, and VIP gatherings. The ideal candidate will have strong luxury hotel experience, excellent leadership skills, and the ability to communicate confidently with Arabic-speaking guests and clients.

Responsibilities

• Oversee the daily operations of the banquet department, ensuring smooth execution of events, meetings, weddings, and special functions
• Lead, supervise, train, and motivate the banquet service team to deliver professional and consistent service standards
• Coordinate closely with the Events, Sales, Kitchen, Stewarding, Housekeeping, and Front Office teams to ensure seamless event preparation and execution
• Review event orders, function sheets, setup requirements, guest preferences, and special requests prior to each event
• Ensure all banquet setups, service sequences, table arrangements, equipment, and presentations meet luxury hotel standards
• Act as the main operational contact during events, handling guest and client requirements professionally
• Monitor guest satisfaction and resolve any service concerns promptly and effectively
• Manage staff scheduling, duty allocations, grooming standards, attendance, and performance
• Ensure compliance with hygiene, health, safety, and hotel service standards at all times
• Control operating supplies, equipment, inventory, and breakage while supporting cost-efficiency
• Support departmental budgeting, reporting, training plans, and service improvement initiatives
• Conduct pre-event briefings and post-event reviews to ensure continuous improvement
• Represent the hotel professionally when dealing with VIP guests, corporate clients, and event organizers

Requirements

• Female Arabic speaker required
• Minimum 5 years of experience in banquet operations, with at least 2 years in a managerial or assistant managerial role
• Prior experience in a 5-star or luxury hotel environment is strongly preferred
• Strong knowledge of banquet service standards, event setup, function planning, and large-scale event operations
• Excellent leadership, communication, and team management skills
• Strong guest relations skills with a professional and solutions-focused approach
• Fluent in Arabic and English
• Presentable, confident, and able to communicate professionally with VIP guests and clients
• Flexible to work according to event schedules, including evenings, weekends, and holidays
• Familiarity with hotel systems, event orders, inventory control, and operational reporting is an advantage

What's Offered

• Competitive monthly salary based on experience
• Employment visa and work permit sponsorship
• Accommodation
• Transportation
• Duty meals
• Paid holidays
• Standard benefits per Kuwait labor law, including annual leave, end-of-service benefits, and medical insurance