Banking Customer Experience Associate

Employment; Doha; Presencial; QAR 56.000 - 100.000; Jornada completa

Descripción de la vacante

QNB Group in Doha, Qatar, is seeking a Customer Relationship Support professional to assist Customer Relationship Executives and Managers in servicing QNB First account holders and delivering timely, high‑quality banking services.

You will handle day‑to‑day customer inquiries, process transactions, support account openings and cross‑selling opportunities, and maintain strict confidentiality and service standards across branches.

Formación

• Bachelor's Degree in Marketing, Banking Finance, Accounting, Economics, Business Administration, Information Technology or related field
• No prior experience required

Responsabilidades

• Handle customer queries and complaints and ensure timely resolution.
• Deliver high standards of customer service and maintain confidentiality.
• Support relationship managers in managing QNB First accounts.
• Identify cross‑selling opportunities and provide product information.

Educación

Bachelor's Degree

Descripción del empleo

QNB Group in Doha, Qatar, is seeking a Customer Relationship Support professional to assist Customer Relationship Executives and Managers in servicing QNB First account holders and delivering timely, high‑quality banking services.

You will handle day‑to‑day customer inquiries, process transactions, support account openings and cross‑selling opportunities, and maintain strict confidentiality and service standards across branches.