Assistant People & Culture Manager

SPHC; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading hotel group is seeking an Assistant People & Culture Manager to enhance the workplace environment and ensure a positive guest experience. This dynamic role involves HR duties like supporting training programs and conducting employee engagement activities while ensuring compliance with local employment laws. The ideal candidate will have a diploma in HR and at least two years of relevant experience.

Qualifications

• Minimum Diploma in Human Resources Management or equivalent.
• 2 years related experience as HR Executive or Assistant HR Manager.

Responsibilities

• Create programs to foster a positive work environment.
• Assist in recruitment and HR-related queries.
• Develop initiatives to improve guest experience.

Skills

Communication

Team Building

Training

Problem Solving

Education

Diploma in Human Resources Management

Job description

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Day-to-Day Duties

People

• Create programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey
• Educate and train managers on HR disciplines to foster productivity and enhance performance
• Welcome and conduct new team member orientation
• Coordinate both internal and external training programs and send relevant employees for training
• Oversee maintenance of accurate and up-to-date personnel files and records for all employees
• Ensure hotel or company hiring standards and applicable laws and regulations are followed
• Build great relations with outside contacts
• Assist in the recruitment, resourcing and reference checking of all new team members
• First point of contact for all team members in relation to human resources function and queries
• Organize and assist in the employee engagement activities in the hotel

Guest Experience

• Develop creative ways to inspire and motivate team members to provide guests with a unique experience
• Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction
• Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience.
• Adheres to IHG Brand standards at all times and encourages others to do the same
• Acts as a Brand Hearted ambassador for the hotel

Responsible Business

• Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community
• Ensure compliance with relevant employment laws, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues
• Other ad-hoc duties unexpected moments when we have to pull together to get a task done

What we need from you

• Minimum Diploma in Human Resources Management or equivalent
• 2 years related experience as HR Executive/ Asst. HR Manager, or an equivalent combination of education and experience
• A positive and keen to learn attitude
• Must be proficient in written and spoken English and with good communication skills

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• HR
• Human Relations
• Industrial Relations

Keywords

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