Assistant Manager - Front Office

Hyatt Hotels Corporation; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A luxury hotel in Doha is seeking a dynamic Assistant Manager – Front Office to oversee operations and ensure exceptional guest experiences. The ideal candidate should have a bachelor's degree in Hospitality Management and significant experience in Front Office operations, including supervisory roles. Strong leadership and communication skills are essential for delivering personalized luxury service.

Qualifications

• Minimum 2–3 years of experience in Front Office operations.
• Experience in a supervisory or assistant managerial role.

Responsibilities

• Oversee daily operations of the Front Office.
• Supervise and train the front office team.
• Handle guest requests and feedback.
• Coordinate with other departments for seamless service.
• Monitor room availability and reservations.

Skills

Leadership

Organizational skills

Interpersonal skills

Communication in English

Ability to work under pressure

Education

Bachelor’s degree in Hospitality Management

Tools

Opera

Job description

Overview

Park Hyatt Doha is seeking a dynamic and passionate Assistant Manager – Front Office to join our dedicated team. If you are an enthusiastic professional with a strong commitment to delivering personalized luxury service, we would love to hear from you.

Peggy Focheux Duval: Director of Learning & Development, France

Responsibilities

• Oversee daily operations of the Front Office to ensure smooth and efficient service.
• Supervise, train, and support the front office team to deliver exceptional guest experiences.
• Handle guest requests, feedback, and complaints in a professional and timely manner.
• Coordinate with other departments to ensure seamless guest service.
• Monitor room availability, reservations, and financial transactions at the front desk.
• Ensure compliance with hotel policies, procedures, and brand standards.

Qualifications

• Bachelor’s degree in Hospitality Management or related field.
• Minimum 2–3 years of experience in Front Office operations, with at least 1 year in a supervisory/assistant managerial role.
• Previous luxury hotel experience preferred.
• Strong leadership, organizational, and interpersonal skills.
• Excellent communication in English (Arabic or other languages are an advantage).
• Proficiency in Opera or similar Property Management Systems.
• Ability to work under pressure and maintain a professional demeanor.

If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Park Hyatt Doha – where luxury meets opportunity.

Apply today and start your journey with us!

Park Hyatt Doha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.