Assistant Banqueting Manager - Waldorf Astoria Lusail Doha

Hilton Worldwide, Inc.; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading global hospitality company is seeking an Assistant Banqueting Manager to oversee the management of banquets and events in Doha. The successful candidate will be responsible for ensuring exceptional guest experiences, optimising sales, and leading the banquet team. Ideal applicants will have strong knowledge of the hotel industry, exceptional communication and leadership skills, and relevant experience in banquet operations.

Benefits

Workplace flexibility

Career growth and development

Go Hilton Team Member Travel discount program

Qualifications

• Experience in Conference and Banquet Operations in a Supervisory or Assistant position.
• Ability to deliver profit and build customer loyalty.
• Passion for delivering exceptional levels of guest service.

Responsibilities

• Manage and support all Banquets/Events.
• Lead in the absence of the Banqueting Manager.
• Maintain exceptional customer service levels.
• Evaluate guest satisfaction levels for improvement.
• Propose ideas to enhance Conference and Banquet services.
• Optimise sales and control costs.

Skills

Strong knowledge of hotel/leisure/service sector

Exceptional communication skills

Exceptional leadership skills

Record of success in Conference and Beverage

Education

Degree or diploma in Hotel Management or equivalent

Job description

Overview

Assistant Banqueting Manager - Waldorf Astoria Lusail Doha (HOT0BY49)

Work Locations: Waldorf Astoria Doha Lusail Qatar Entertainment City Doha Plot No. LED-ENT/01

An Assistant Banqueting Manager is responsible for banquets and events in the hotel to deliver an excellent Guest and Member experience while optimising sales, evaluating performance, and ensuring staffing levels meet demand.

What will I be doing?

As an Assistant Banqueting Manager, you will be responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience. An Assistant Banqueting Manager will also be required to optimise sales and ensure staffing levels meet demand. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage & support all Banquets/Events
• Lead in the absence of the Banqueting Manager
• Maintain exceptional levels of customer service
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Propose ideas to build the range and quality of Conference and Banquet
• Optimise sales and contain costs, identifying any areas for action
• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure training is carried out on an ongoing basis
• Ensure communication meetings are conducted and post-meeting minutes generated
• Manage staff performance issues in compliance with company policies and procedures
• Recruit, manage, train and develop the Banquet team
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

An Assistant Banqueting Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Strong knowledge of hotel/leisure/service sector
• Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty
• Exceptional communication skills
• Exceptional leadership skills
• Conference and Banquet Operations experience in a Supervisory or Assistantposition in hotel/Events Centre

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree or diploma in Hotel Management or equivalent
• Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.