100000000824.Crisis Management Lead

Qatar Foundation International; Qatar; On-site; QAR 420,000 - 540,000; Full time

Job summary

Qatar Foundation International is seeking a Senior Crisis Manager to own and lead the enterprise-wide crisis management strategy across the foundation and its entities, developing plans and embedding international best practices.

You will guide crisis handling to protect operations and reputation, establish the Crisis Management Framework, plan organization-wide training, and coordinate with external partners to ensure readiness and continuous improvement.

Qualifications

• Bachelor's degree in a relevant field and 6-8 years of relevant full-time work experience.
• Excellent communication, teamwork and interpersonal skills and ability to establish and maintain effective working relationships.
• Solid understanding of QF's large, complex multi-faceted centers and organizational design.
• Excellent writing skills - the ability to draft / edit a variety of written reports and communications and articulate ideas clearly and concisely.
• Proficiency in MS Office applications.

Responsibilities

• Own and lead the enterprise-wide crisis management strategy for Qatar Foundation and its entities including development, review, refinement and embedding of Crisis Management Plans and Protocols ensuring consistency and alignment with international best practices.
• Guide and safeguard QF's operations and reputation through effective crisis handling, by addressing operational and reputational threats.
• Establish and Govern the Crisis Management Framework, including crisis plans and protocols ensuring crisis preparedness mechanisms across QF.
• Plan, direct and facilitate organization-wide crisis management training and exercise sessions; for CMT, CLTs and other crisis teams ensuring capabilities are tested and enhanced.
• Guide the QF Crisis Management Team in delivering their roles as effectively as possible with the necessary support in the event of a crisis, enabling them to respond in as effective and efficient a manner as possible.
• Collaborate with key external partners to ensure coordinated response efforts and timely communication during crises.
• Ensure organizational crisis readiness through capability assessments, maturity evaluations and continuous improvement initiatives
• Establish post-crisis review governance, ensuring lessons learned are translated into structural, procedural and capability improvements.
• Drive integration of crisis-related risks into enterprise risk management systems, ensuring alignment with risk appetite, business continuity and resilience objectives.
• Represent crisis management at senior governance forums, providing assurance reporting, dashboards and performance metrics to senior leadership
• Lead collaborations with external consultants, vendors and partners on specialized crisis services if needed, aligned with approved objectives
• Develop and oversee alignment frameworks with cross-functional crisis teams (CCT, CHCT, EMT etc.) to ensure alignment of crisis readiness efforts
• Mentor and guide crisis management specialists, coordinators and entity focal points to build internal capacity and ensure continuity of expertise.
• Supervise crisis management annual planning, KPIs, budget formulation and performance scorecards, ensuring measurable impact.
• Oversee the activities of Crisis Management Coordinators and Crisis Management Team (CMT) coordinators as necessary.
• Other reasonable tasks as assigned by the Director

Skills

Excellent communication

Teamwork

Interpersonal skills

Written communication

Education

Bachelor's degree in a relevant field

Tools

MS Office

Job description

Key Result Areas:

• Own and lead the enterprise-wide crisis management strategy for Qatar Foundation and its entities including development, review, refinement and embedding of Crisis Management Plans and Protocols ensuring consistency and alignment with international best practices.
• Guide and safeguard QF's operations and reputation through effective crisis handling, by addressing operational and reputational threats.
• Establish and Govern the Crisis Management Framework, including crisis plans and protocols ensuring crisis preparedness mechanisms across QF.
• Plan, direct and facilitate organization-wide crisis management training and exercise sessions; for CMT, CLTs and other crisis teams ensuring capabilities are tested and enhanced.
• Guide the QF Crisis Management Team in delivering their roles as effectively as possible with the necessary support in the event of a crisis, enabling them to respond in as effective and efficient a manner as possible.
• Collaborate with key external partners to ensure coordinated response efforts and timely communication during crises.
• Ensure organizational crisis readiness through capability assessments, maturity evaluations and continuous improvement initiatives
• Establish post-crisis review governance, ensuring lessons learned are translated into structural, procedural and capability improvements.
• Drive integration of crisis-related risks into enterprise risk management systems, ensuring alignment with risk appetite, business continuity and resilience objectives.
• Represent crisis management at senior governance forums, providing assurance reporting, dashboards and performance metrics to senior leadership
• Lead collaborations with external consultants, vendors and partners on specialized crisis services if needed, aligned with approved objectives
• Develop and oversee alignment frameworks with cross-functional crisis teams (CCT, CHCT, EMT etc.) to ensure alignment of crisis readiness efforts
• Mentor and guide crisis management specialists, coordinators and entity focal points to build internal capacity and ensure continuity of expertise.
• Supervise crisis management annual planning, KPIs, budget formulation and performance scorecards, ensuring measurable impact.
• Oversee the activities of Crisis Management Coordinators and Crisis Management Team (CMT) coordinators as necessary.
• Other reasonable tasks as assigned by the Director

Minimum Knowledge, Skills & Experience:

• Bachelor's degree in a relevant field & 6-8 years of relevant full-time work experience.
• Excellent communication, teamwork and interpersonal skills and ability to establish and maintain effective working relationships
• Solid understanding of QF's large, complex multi-faceted centers and organizational design
• Excellent writing skills - the ability to draft / edit a variety of written reports and communications and articulate ideas clearly and concisely.
• Proficiency in MS Office applications