100000000493.Senior Software Specialist

Qatar Foundation; Qatar; On-site; QAR 120,000 - 180,000; Full time

Job summary

A leading organization in Qatar is seeking an Information Systems Administrator to manage and maintain critical information systems. The role requires a Bachelor's degree and 5-7 years of experience in technical administration, with expertise in Microsoft and Oracle technologies. The successful candidate will ensure system stability, provide support for implementation projects, and coach junior staff while adhering to best practices like ITIL.

Qualifications

• 5-7 years experience in information systems' technical administration.
• Expert in Microsoft technologies or Oracle E-Business.
• Fluency in English, excellent communication skills.

Responsibilities

• Manage and maintain information systems and ensure stability.
• Plan and implement system changes and upgrades.
• Coach junior staff and deliver training to IT staff.

Skills

Interpersonal skills

Communication skills

Conflict resolution skills

Customer facing skills

Education

Bachelor's degree in computer science, computer engineering or related field

Tools

Microsoft SharePoint

ASP.NET

VB.NET

C#

MS-SQL

Oracle E-Business

PLSQL

Job description

Responsibilities

• Build, manage and maintain components and services based on the technologies and standards adopted in the department in coordination with the Business Analyst.
• Administer information systems and maintain, monitor and ensure that they are stable, well designed, effective to use, and properly maintained.
• Plan, coordinate and implements applications information systems changes, installation of upgrades, patches and new versions, through proper change control and release processes.
• Build user interface and design databases using various technologies like Microsoft and Oracle. And ensure proper documentation is maintained.
• Perform performance monitoring and tuning, capacity planning, workload modeling and prediction and problem identification and resolution.
• Develop and maintain required interfaces between various systems.
• Provide support to information systems implementation projects by setting up development and testing environments in coordination with the Program Management and Business Analyst by acquiring technical knowledge and expertise during training or through hand-on work experience.
• Execute testing scenarios on implemented Applications.
• Analyze software application requirements and information to determine and recommend modifications to existing systems to provide enhanced capabilities for business units.
• Prepare technical requirements and evaluates vendors technical offers.
• Identify problems and suggest solutions and escalate to vendors (e.g. Oracle Support) if needed.
• Coach junior staff and trainees.
• Organize and deliver training assistance when needed for IT staff as well as end users. Manage vendors or third-party solution providers, to ensure that support is provided as per SLA.
• Adhere to best practices and standards like ITIL and SDLC.

Qualifications

• Bachelors' degree in computer science, computer engineering or related field.
• Five to seven years experience in any of the following information systems' technical administration (Portal, ERP, CMS, CRM, Facilities Management System, Student Information System, and Library Management System) or any other web based or client server information system.
• Expert in one of the following technologies: • Microsoft: SharePoint 2010 or above, Administration and development, ASP.NET, VB.NET, C#, MS-SQL, SSRS, XML, Web Services. • Oracle E-Business: ADF, Oracle FORMS, Oracle Reports, PLSQL, Business Intelligence.
• Good experience in ITIL Framework.
• Excellent interpersonal as well as written/oral communication skills.
• Ability to work independently, as well as in teams.
• Conflict resolutions skills.
• Fluency in English, written and oral.
• Very good Customer facing skills.