Video Content Moderator with Macedonian

Cognizant; Kraków; On-site; PLN 126,000 - 153,000; Full time

Job summary

A global technology company based in Kraków is seeking a Video Content Moderator to ensure safety on a popular video-sharing platform. Responsibilities include reviewing user-generated content and ensuring compliance with policies. The ideal candidate will be proficient in Serbian and English, possess excellent communication skills, and be detail-oriented. This role offers a comprehensive benefits package and opportunities for professional development.

Benefits

Multisport Card

LuxMed medical healthcare

Life insurance

Cafeteria benefits

Office perks including gaming space

Qualifications

• Proficiency in Serbian at least C1 level and English at B2 level.
• Availability to work from Monday to Sunday, 7:00 AM – 3:00 PM from the office.
• Excellent communication (verbal and written) and interpersonal skills.
• Quick learner adaptable to new processes.
• Strong attention to detail and desire to deliver accurately.

Responsibilities

• Revision of user reports regarding website content.
• Analysis and identification of content according to compliance policies.
• Making well-balanced decisions on content compliance.
• Using market-specific knowledge to improve support.
• Reviewing sensitive content involving graphic matter.

Skills

Proficiency in Serbian (C1)

Proficiency in English (B2)

Excellent communication skills

Quick learner

Strong attention to detail

Job description

WORK FROM THE OFFICE*

Job location: Kraków, Poland

Working Hours: Monday to Sunday, 7:00 AM – 3:00 PM. Readiness for 24/7 shifts.

At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital. In Poland, our offices are located in Gdańsk, Wrocław, and Kraków. We offer world‑class training, career growth, and a range of benefits. Be Cognizant!

Do you love social media? Are you a fan of vlogging or constantly looking for videos that help solve your challenges? If yes, start your career with a global company working as a Video Content Moderator for the world’s best‑loved video‑sharing website.

Skills and Qualifications

• Proficiency in Serbian at least C1 level and English at B2 level.
• Availability to work from Monday to Sunday, 7:00 AM – 3:00 PM from the office.
• Excellent communication (verbal and written) and interpersonal skills.
• Quick learner adaptable to new processes, concepts, and skills.
• Excellent organizational and time‑management skills.
• Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard.
• Neutral mindset toward alternative video content requiring classification.

Main Responsibilities

• Revision of user reports regarding website content.
• Analysis and identification of content according to compliance policies.
• Making well‑balanced decisions and helping resolve inquiries per defined policies and procedures by flagging discrepancies.
• Using market‑specific knowledge and insights to improve support of the user community.
• Revision of sensitive content, involving graphic or disturbing subject matter.

Benefits & Compensation

• Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefits.
• Office perks: dedicated gaming and wellness space, kitchen with snacks and drinks.
• Open‑mind and multinational environment.
• Opportunity to be part of a global organization focused on development.
• Professional development and clear career path.
• Training & development opportunities including language courses.

Content Moderators play an important role in ensuring the safety of online communities against harmful user‑generated content. Safeguarding online communication can lead to meaningful and rewarding work for a content moderator as the mission of moderation aims to create positive, safe, and inclusive environments for everyone.

Rewarding outcomes are not often without challenges. As part of the job, you will review and analyze explicit and extremely sensitive content, sometimes involving graphic or disturbing text, videos, and images. The content under review may expose the reviewer to crime scenes, dangerous or derogatory content, abuse, harassment, and sexually explicit content.

At Cognizant, we are committed to the safety and well‑being of employees in critical roles such as content moderation. We provide evidence‑based well‑being solutions aimed at risk mitigation across training, monitoring, and support.

We can't wait for you to join our team!

FRESH GRADUATES ARE WELCOME!

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

1. Due to Client security requirements, it is a condition of your employment in the offered position to present a valid NFC‑enabled ID card (i.e., an e‑chip‑enabled ID/Passport) and undergo the Client‑mandated ID check as part of the Client onboarding to the project. Failure to fulfill this requirement may result in the cancellation of the offer or termination of employment.
2. In Poland, the office address in Kraków is: Tertium Business Park 8th floor | Lublanska 34, 31‑476 | Kraków | Poland.
3. #LI‑OK1

For more information about Cognizant, visit https://www.cognizant.com/en-pl/

If you are looking for another opportunity and are interested in the company, do not hesitate to apply online!

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