Video Content Moderator with French

Cognizant; Kraków; On-site; PLN 67,000 - 100,000; Full time

Benefits offered by this job

Multisport Card

LuxMed medical care including dental

Life insurance

Cafeteria benefits

Job summary

Cognizant is seeking a Video Content Moderator for our Kraków office. You will analyze and classify user-generated content to uphold safety and compliance while working a 24/7 shift pattern, including weekends. Strong language skills in French (C1) and English (B2) are required, along with excellent communication and attention to detail.

Fresh graduates are welcome. We offer extensive benefits and a multinational environment within a global tech leader, with opportunities for growth and

Qualifications

• Proficiency in French at C1 level and English at B2 level.
• Willingness to work a 24/7 shift pattern including weekends.
• Strong verbal and written communication.
• Fast learner, adaptable to new processes and policies.
• Excellent organizational and time management skills.
• Strong attention to detail and commitment to high-quality output.
• Neutral mindset toward reviewing diverse content.

Responsibilities

• Review user reports on website content.
• Identify content as per compliance policies.
• Make balanced decisions and flag discrepancies.
• Use market-specific knowledge to support user community.
• Review sensitive content, including potentially disturbing material.

Skills

French (C1)

English (B2)

24/7 shift readiness

Communication skills

Fast learner

Time management

Attention to detail

Content moderation mindset

Job description

WORK FROM THE OFFICE*

Working hours:7AM - 3PM/ 3PM - 11 PM (main shifts)

Working mode: 7 days per week, including weekend shifts. Readiness, depending on business needs, to work on a 24/7 basis (morning, afternoon or night shifts).

What we do:

At Cognizant, we partner with the world's leading companies to shape their digital future — not just adopting technology, but truly becoming digital at their core.

In Poland, we're present in Kraków, Gdańsk, and Wrocław, offering exciting opportunities for both experienced professionals and fresh graduates. Expect world-class training, a clear path to grow your career, and benefits that make a real difference.

Ready to make an impact? Be Cognizant.

Are you a fan of vlogging or constantly looking for videos to help solve your challenges? Do you want to learn more about social media regulation, online free speech, internal controls or maybe even learn about EU policymaking?

If the answer is yes, then you have an amazing opportunity as a Video Content Moderator. Join our team for the world’s best-loved video-sharing website!

Requirements:

• Proficiency of French language on at least C1 level and English at B2 level,
• Availability to work on 24/7 shift pattern (including weekend shifts) from the office,
• Excellent communication (verbal and written) and interpersonal skills,
• Quick learner and adaptable to learn new processes, concepts, and skills,
• Excellent organizational and time management skills,
• Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard,
• Having a neutral mindset to alternative video content that needs classification.

Accountabilities:

• Revision of user reports regarding website content,
• Analysis and identification of content according to compliance policies,
• Making well-balanced decisions and helping to resolve inquiries to defined policies and procedures by flagging discrepancies,
• Using market specific knowledge and insights to improve the support of user community,
• Revision of sensitive content, sometimes involving graphic or disturbing subject matter.

Benefits:

• Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefits,
• Open-minded and multinational environment,
• Opportunity to be part of a global organization focused on development,
• Professional development and clear career path,

Content Moderators play an important role in ensuring the safety of online communities against harmful user-generated content. Safeguarding the online communication space can lead to meaningful and rewarding work for a content moderator as the mission of moderation aims to create positive, safe and inclusive environments for everyone.

Rewarding outcomes are not often without challenges. As a part of the job requirement, you will be required to review and analyze explicit and extremely sensitive content sometimes involving graphic or otherwise disturbing text, videos, and images which may be disturbing due to their egregious nature. The content under review is likely to expose the reviewer to crime scenes, dangerous or derogatory content, abuse, harassment and sexually explicit content.

At Cognizant, we are committed to the safety and well-being of our employees. As part of our benefits, we proactively provide evidence-based well-being solutions for employees working within the critical role of content moderation. Our wellness practices are holistic and aimed at risk mitigation across areas of training, monitoring and support. We understand the cost of caring and the importance of creating a resilient workforce in which employees thrive while being able to make a difference in the world around them.

We can't wait for you to join our team!

FRESH GRADUATES ARE WELCOME!

For more information about us, visit Cognizant Poland. Stay updated with our recent events – follow us on LinkedIn or Facebook.

Due to Client security requirements in the project, it is a condition of your employment in the offered position to present a valid NFC-enabled ID card (i.e. an e-chip-enabled ID/Passport) and undergo the Client mandated ID check as a part of the Client onboarding to the project. If the above requirement is not fulfilled Cognizant will be entitled to cancel this offer and not enter into employment agreement with you or, in case the employment agreement is signed with you prior to completion of the abovementioned verification, to terminate your employment. The Client being the data controller responsible for this specific verification process will contact you separately to provide you with more detailed information in this regard.

*Our office address: Cognizant Quattro 5, Aleja Generała Tadeusza Bora-Komorowskiego 25
31-476 Kraków