Vice President, Client Processing

BNY Mellon; Wrocław; On-site; PLN 120,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation

Flexible benefits and wellbeing programs

Generous paid leave, including volunteer time

Job summary

BNY Mellon is looking for a Vice President, Client Processing in Wrocław to ensure seamless execution of client transactions while promoting operational excellence. The ideal candidate will lead complex transaction tasks, optimize workflows, and enhance client relationships.

This role requires a Bachelor’s degree, relevant experience of 7-12 years, and excellent analytical, communication, and problem-solving skills.

Join a culture that fosters excellence, innovation, and accountability at BNY Mellon.

Qualifications

• 7-12 years of experience in transaction processing or client management.
• Ability to manage complex transaction processes effectively.

Responsibilities

• Lead execution of client transactions ensuring accuracy.
• Collaborate with teams to optimize transaction workflows.
• Provide guidance and training to junior team members.
• Analyze transaction processing metrics for improvements.
• Engage with clients to resolve transaction-related issues.
• Drive process innovation initiatives to improve efficiency.

Skills

Analytical skills

Problem-solving abilities

Communication skills

Interpersonal skills

Proficiency in transaction processing systems

Education

Bachelor’s degree in Finance, Business, or related field

Advanced degree or relevant certifications (e.g., CFA, CPA)

Job description

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

Job Description

POSITION SUMMARY: The Vice President, Client Processing plays a crucial role within the Transaction Processing function at BNY, ensuring the seamless execution of client transactions while upholding the organization’s commitment to operational excellence. This role is pivotal in supporting BNY’s strategic pillars of client‑centricity and operational efficiency by managing complex client processing tasks with precision and expertise. The incumbent will exemplify BNY’s principles by fostering a culture of accountability, collaboration, and innovation, thereby enhancing client trust and satisfaction.

PRIMARY RESPONSIBILITIES:

• Lead the execution of client transactions by applying advanced knowledge in transaction processing, ensuring accuracy and timeliness.
• Collaborate with cross‑functional teams to optimize transaction workflows, improving efficiency and reducing operational risks.
• Serve as a subject‑matter expert in client processing, providing guidance and training to junior team members to promote knowledge sharing and skill development.
• Monitor and analyze transaction processing metrics to identify trends and implement improvements, enhancing the overall client experience.
• Engage with clients to resolve complex transaction‑related issues, demonstrating effective problem‑solving skills and maintaining strong client relationships.
• Drive process innovation initiatives by leveraging industry best practices, ensuring BNY remains at the forefront of transaction processing excellence.

EDUCATION/QUALIFICATIONS:

• Bachelor’s degree in Finance, Business, or a related field.
• Advanced degree or relevant certifications (e.g., CFA, CPA) preferred.

EXPERIENCE:

• Typically 7‑12 years of experience.

SKILLS:

• Strong analytical and problem‑solving abilities to manage complex transaction processes.
• Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
• Proficiency in transaction processing systems and a keen ability to leverage technology for process improvements.

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Job Info

• Job Identification 77112
• Job Category Transaction Processing
• Posting Date 06/24/2026, 07:15 AM
• Locations Centrum CP 3, Wroclaw, 50-529, PL