Opportunities in Transfer Agency

BNY; Wrocław; On-site; PLN 169,923 - 254,885; Full time

Benefits offered by this job

Competitive compensation

Generous paid leave

Job summary

BNY in Wrocław, Poland is seeking qualified applicants to join as an Associate in Client Processing. In this role, you will perform client service and transactional support, provide analytics, and ensure timely delivery of services. A Bachelor’s degree is required along with 3-7 years of work experience in a corporate environment, preferably in brokerage processing. BNY offers competitive compensation and benefits, fostering a culture of excellence.

Qualifications

• 3–7 years of total work experience, preferably in a corporate environment.
• Experience in brokerage processing is preferred.

Responsibilities

• Performs routine and non-routine client service and transactional support functions.
• Provides analytics and reporting services, working to improve and automate transaction processing systems.
• Answers inquiries and resolves problems or issues.
• Assesses needs and suggests or promotes alternative approaches to service models.

Education

Bachelor’s degree or equivalent

Job description

We welcome you to apply! When applying to this general posting, our BNY Talent Acquisition Team may also review your resume for consideration across other open roles within the company.

As a leading global financial services company, we empower employees’ growth and success. We influence nearly 20% of the world’s investible assets through cutting‑edge AI and breakthrough technologies that drive transformative solutions for clients.

Current Positions

• Associate, Client Processing II
• Senior Associate, Client Processing
• Vice President, Client Processing Manager I

Day‑to‑Day Responsibilities

• Performs routine and non‑routine client service and transactional support functions.
• Provides analytics and reporting services, working to improve and automate transaction processing systems.
• Advises organizational units/teams to ensure timely delivery of service or resolution of issue.
• Provides direction to lower‑level service roles in the successful delivery of support or service.
• Processes account‑related transactions per scheduled events or client authenticated direction.
• Answers inquiries and resolves problems or issues.
• Assesses needs and suggests or promotes alternative approaches to service models.
• Participates in straightforward product development, product enhancement, and system testing to ensure products continue to accurately and efficiently process high‑value transactions.
• Solves problems based on an understanding and knowledge of the intricacies of the system.
• Integrates in‑depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients.
• Manages situations which may require adaptation of response or extensive research according to internal or external client response.
• May be responsible for allocating and checking work of support team members.

Qualifications

• Bachelor’s degree or the equivalent combination of education and experience is required.
• 3–7 years of total work experience, preferred in a corporate environment.
• Experience in brokerage processing is preferred.

Benefits

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and a pay‑for‑performance philosophy. We provide access to flexible global resources and tools, support for your health and personal resilience, and generous paid leave—including paid volunteer time—to help you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer—underrepresented racial and ethnic groups, females, individuals with disabilities, protected veterans.