User Experience Designer

Worldline; Warszawa; On-site; PLN 90,000 - 120,000; Full time

Benefits offered by this job

Private medical & life insurance

MyBenefit Platform

Holiday allowance

Referral program

Public transportation allowance

Meal allowance

Annual bonus

Job summary

Worldline is seeking a UX Designer to enhance the GlobalCollect platform. You will design user experiences for products used by major merchants like Google and Spotify.

The role requires over 5 years in product design and strong skills in user research, Figma, and UI design. You will work closely with product and engineering teams to create intuitive, elegant solutions that enhance user satisfaction.

Perks include medical insurance, a holiday allowance, and an annual bonus.

Qualifications

• 5+ years of experience in product design, preferably in payments or B2B SaaS.
• Experience with scrum teams and understanding of HTML and CSS.
• Knowledge of usability testing platforms.

Responsibilities

• Design user experiences for merchant-facing products.
• Conduct user research and usability testing.
• Create user flows, wireframes, and prototypes using Figma.

Skills

Product design

User research

Visual design

Verbal communication

Creative problem solving

Tools

Figma

Jira

Confluence

Job description

Worldline helps businesses of all shapes and sizes to accelerate their growth journey—quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid.

The opportunity

The GlobalCollect platform sits at the heart of Worldline's enterprise e‑commerce business. We process payments for some of the world's most recognised brands—including Google, Spotify, Valve, Blizzard, KLM, Emirates, and Booking.com. Merchants operating at this scale have zero tolerance for friction, confusion, or poor design. That’s where you come in. As a UX Designer on the GlobalCollect platform, you’ll be working on complex, high‑stakes B2B products used by payment operations teams, finance departments, and fraud analysts across the globe. Your designs must not only look good, they must simplify the experience for users who care deeply about precision. You’ll be embedded in a product team that values discovery‑led design, working closely with Product Managers, Engineers, and business stakeholders to turn ambiguity into clarity and complexity into usable, elegant solutions.

Day‑to‑day Responsibilities

• Design end‑to‑end user experiences for our merchant‑facing products, including our Insights portal, reconciliation and reporting flows.
• Conduct user research and usability testing with real merchant users—from payment operations managers to CFOs—and translate those insights into sharp UX decisions.
• Run design sprints and collaborative workshops with product and engineering teams.
• Create user flows, wireframes, prototypes, and high‑fidelity designs using Figma.
• Actively explore how generative AI can improve both your design workflow and the products you’re building.
• Work closely with front‑end developers to ensure your designs are delivered as intended—and push back when they’re not.
• Translate complex payment and financial data into experiences that feel intuitive, not intimidating.

Who Are We Looking For

• 5+ years of experience in product design, with a focus on payments or B2B SaaS preferred.
• Experience working with scrum teams and tools like Jira and Confluence, and sophisticated skills in Figma and other design tools, with an understanding of HTML and CSS.
• Experience in UI design and micro‑interactions.
• Knowledge of user research practices, and experience using usability testing platforms.
• Strong verbal and written communication skills, with the ability to present complex information clearly to audiences with varying levels of product design understanding.
• Deep empathy for users and a passion for representing their needs and motivations to diverse stakeholder groups.
• Creative problem‑solving skills and a proactive mindset in identifying opportunities for improving the user experience.
• You have an online portfolio showcasing your work that you can share upon application.

Perks & Benefits

• Private medical & life insurance.
• MyBenefit Platform.
• Holiday allowance.
• Referral program.
• Public transportation allowance.
• Meal allowance.
• Annual bonus.

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Pursuant to Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint‑stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow‑up actions (hereinafter referred to as the Regulations).$