User Experience Designer

Worldline; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Private medical & life insurance

Public transportation allowance

Annual bonus

Job summary

Worldline in Warsaw is seeking a senior UX Designer for the GlobalCollect platform, designing end-to-end experiences for merchant-facing products and payments operations teams worldwide.

You will conduct user research, run design sprints, create flows, wireframes, prototypes and high-fidelity designs in Figma, and collaborate with product managers, engineers, and stakeholders.

Qualifications

• 5+ years of experience in product design, with a focus on payments or B2B SaaS.
• Experience in working with scrum teams and tools like Jira and Confluence, and sophisticated skills in Figma and other design tools, with an understanding of HTML and CSS.
• Experience in UI design and micro-interactions.
• Knowledge of user research practices, and experience using usability testing platforms.
• Strong verbal and written communication skills, with the ability to present complex information clearly to audiences with varying levels of product design understanding.
• Deep empathy for users and a passion for representing their needs and motivations to diverse stakeholder groups.
• Creative problem-solving skills and a proactive mindset in identifying opportunities for improving the user experience.
• You have an online portfolio showing your work and which you can share upon your application.

Responsibilities

• Design end-to-end user experiences for our merchant-facing products, including our Insights portal, reconciliation and reporting flows.
• Conduct user research and usability testing with real merchant users — from payment operations managers to CFOs — and translate those insights into sharp UX decisions.
• Run design sprints and collaborative workshops with product and engineering teams.
• Create user flows, wireframes, prototypes, and high-fidelity designs using Figma.
• Actively explore how generative AI can improve both your design workflow and the products you're building.
• Work closely with front-end developers to ensure your designs are delivered as intended — and push back when they're not.
• Translate complex payment and financial data into experiences that feel intuitive, not intimidating.

Skills

Product design

Payments / B2B SaaS

Scrum/Jira/Confluence

Figma

HTML & CSS understanding

UI design & micro-interactions

User research & usability testing

Communication skills

Portfolio available

Tools

Jira

Confluence

Figma

HTML/CSS knowledge

Job description

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The opportunity

The GlobalCollect platform sits at the heart of Worldline's enterprise ecommerce business. We process payments for some of the world's most recognised brands - think Google, Spotify, Valve, Blizzard, KLM, Emirates, and Booking.com. Merchants operating at this scale have zero tolerance for friction, confusion, or poor design. That's where you come in.As a UX Designer on the GlobalCollect platform, you'll be working on complex, high-stakes B2B products used by payment operations teams, finance departments, and fraud analysts across the globe. Your designs don't just need to look good — they need to make complicated things feel simple for people who really, really care about getting it right. You'll be embedded in a product team that believes in discovery-led design, working closely with Product Managers, Engineers, and business stakeholders to turn ambiguity into clarity and complexity into usable, elegant solutions.

• Design end-to-end user experiences for our merchant-facing products, including our Insights portal, reconciliation and reporting flows
• Conduct user research and usability testing with real merchant users — from payment operations managers to CFOs — and translate those insights into sharp UX decisions
• Run design sprints and collaborative workshops with product and engineering teams
• Create user flows, wireframes, prototypes, and high-fidelity designs using Figma
• Actively explore how generative AI can improve both your design workflow and the products you're building
• Work closely with front-end developers to ensure your designs are delivered as intended — and push back when they're not
• Translate complex payment and financial data into experiences that feel intuitive, not intimidating

Who are we looking for

5+ years ofexperience inproduct design, with a focus on payments or B2B SaaS preferred

Experience in working with scrum teams and tools like Jira and Confluence, andsophisticatedskills inFigma and other design tools, with an understanding of HTML and CSS

Experience in UI design and micro-interactions

Knowledge of user research practices, and experience using usability testing platforms

Strongverbal and written communication skills, with the ability to present complex information clearly to audiences with varying levels ofproduct designunderstanding

Deep empathy for users and a passion forrepresentingtheir needs and motivations to diverse stakeholder groups

Creative problem-solving skills and a proactive mindset inidentifyingopportunities for improving the user experience

You have an online portfolio showing your work and which you can share upon your application

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Private medical & life insurance
• Public transportation allowance
• Annual bonus

Shape the evolution.

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).