Transformation Manager

Brown Brothers Harriman & Co.; Kraków; Hybrid; PLN 180,000 - 280,000; Full time

Benefits offered by this job

Culture Celebration Day

Community Service Day

Private medical care

Life Insurance

Employee Assistance Program

Professional trainings and wellbeing

Job summary

Brown Brothers Harriman & Co. in Kraków is seeking an experienced Transformation Manager to lead the IDS transformation roadmap across PLD, AI adoption, and process modernization.

You will collaborate with product, technology, operations, and business leadership to deliver measurable efficiency and scalable outcomes. Based in Kraków with a hybrid work model (3 days in the office, 2 days remote), you will own governance, risk management, and executive reporting while driving continuous

Qualifications

• Senior transformation leader with proven delivery across large programs.
• Experience coordinating across Product, Technology, Operations, and Business stakeholders to ensure outcomes.
• Based in Kraków with hybrid work arrangement (3 days in office).

Responsibilities

• Own end-to-end execution of the IDS Transformation roadmap spanning PLD, AI adoption, process modernization, and knowledge management initiatives.
• Drive alignment across Product, Technology, Operations, and Business stakeholders to ensure initiatives deliver measurable efficiency and scalability.
• Establish and maintain a robust transformation governance framework with KPIs, cadence, and escalation paths.
• Lead executive-level communication and reporting on transformation progress, outcomes, and value realization.

Skills

Transformation leadership

Program management

Stakeholder management

Change management

AI transformation

Product Led Development

Governance frameworks

JIRA & PM tooling

Tools

JIRA

Job description

## Transformation ManagerApply: Krakow: Full time: Posted Today: End Date: October 14, 2026 (30+ days left to apply): 72700At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.IDS Transformation ManagerThe IDS team are currently looking for an experience transformation leader based in our Krakow office. This is a global role where the chosen individual will drive alignment, own the end to end execution of the IDS transformation roadmap and partner with stakeholders on a global level.**Location:** Kraków**Hybrid model:** Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years oldDuties will include but not limited to:Overall Leadership & Governance:* Serve as a senior transformation leader and trusted advisor to IDS leadership on transformation strategy, execution progress, and delivery outcomes across the IDS portfolio* Drive alignment across Product, Technology, Operations, and Business stakeholders to ensure transformation initiatives deliver measurable efficiency, predictability, and scalability* Establish and maintain a robust transformation governance framework (standards, KPIs, operating cadence, escalation paths) to ensure transparency and control across all initiatives* Proactively identify and manage risks, dependencies, and trade-offs across transformation programs, ensuring minimal disruption to production and ongoing roadmap delivery* Lead executive-level communication and reporting on transformation progress, outcomes, and value realizationTransformation Strategy & Execution (Enterprise Scope):* Own the end-to-end execution of the IDS Transformation roadmap spanning Product Led Development (PLD), AI adoption, process modernization, and knowledge management initiatives* Translate transformation vision into actionable programs, milestones, and measurable outcomes* Drive implementation and scaling of Product Led Development* Oversee transformation of multiple product families and ensure consistency in execution across all PODs and initiatives* Partner with Products, Business Transformation, AI Labs and Systems leadership to ensure seamless integration of transformation initiatives into the broader product delivery lifecycleProduct Led Development (PLD) Operating Model:* Establish and institutionalize the PLD operating model across IDS* Ensure effective implementation of intake, backlog management, and planning frameworks* Drive adherence to consistent tooling (e.g., JIRA usage) to improve planning accuracy and transparency* Address key maturity gaps such as estimation accuracy, intake clarity, and capacity planningAI Transformation & Innovation:* Lead the identification, prioritization, and execution of AI-driven transformation initiatives* Oversee AI use cases including inquiry automation, impact analysis, access provisioning, and test automation* Drive lifecycle from proof-of-concept to scaled adoption* Ensure alignment with operational goals such as efficiency and scalability* Partner with Technology teams to ensure secure and scalable implementationProcess Modernization & Operational Excellence:* Drive standardization and optimization of delivery processes* Establish governance and monitoring frameworks* Improve demand-capacity alignment* Enable transition to agile delivery models* Lead operational improvements to enhance efficiencyPortfolio Management, Insights & Reporting:* Provide executive visibility into transformation progress* Establish KPI and OKR frameworks* Drive data-driven decision-making through dashboards* Monitor risks and ensure mitigation* Align initiatives with business prioritiesStakeholder Engagement & Change Management:* Build strong relationships with senior stakeholders* Lead change management efforts including training and communication* Ensure smooth transition to new operating models* Foster a culture of continuous improvementCapability Building & Culture:* Develop and scale transformation capabilities* Coach leaders and teams on best practices* Promote experimentation and learning* Ensure sustainability of transformation**What we offer:*** To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance* Task based working system* Private medical care* Life Insurance* Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.* Professional trainings and qualification support* Wellbeing Program* Online Social Fund benefit platform* Social, sport and integration events* Onboarding Program for new hires**We value diverse experiences.** We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.