Transformation & Communication Consultant

SoftServe; Poland; On-site; PLN 240,000 - 360,000; Full time

Job summary

SoftServe is seeking a Senior DevOps Consultant to bridge the Global DevOps Practice with regional teams in Poland. You will translate business objectives into DevOps, Platform Engineering, Cloud, and AI transformation strategies across distributed teams.

You will lead discovery workshops, support executive engagements, and define value propositions with measurable outcomes, collaborating with architects and delivery leads to deliver customer-centric solutions.

Qualifications

• Ability to translate business challenges into tech strategies.
• Experience with multicultural, distributed teams.
• Strong stakeholder alignment at executive level.
• Experience in pre-sales and strategic consulting.
• Proficiency in English and Spanish.
• Knowledge of DevOps, Cloud, and AI-enabled services.

Responsibilities

• Partner with enterprise customers to translate objectives into transformation strategies.
• Grow the Global DevOps Practice through thought leadership and enablement.
• Lead discovery workshops and advisory initiatives for strategic customers.
• Define compelling value propositions with measurable outcomes.
• Collaborate with Solution Architects and Delivery Managers to design solutions.
• Support DevOps and AI transformation initiatives aligning goals and execution.
• Act as trusted advisor during customer transformation programs.
• Participate in engagements with large enterprises across engagement lifecycle.
• Prepare executive presentations, roadmaps, and strategic recommendations.

Skills

Stakeholder management

Executive communication

Cross-cultural collaboration

Presentation skills

Leadership skills

Storytelling

Consulting experience

Pre-sales support

Spanish

English

Tools

Kubernetes

CI/CD

Infrastructure as Code

Automation

Generative AI tools

Job description

About The Role

In this role, you will serve as a communication bridge between the Global DevOps Practice and regional organizations, enabling effective cross-cultural collaboration, strengthening stakeholder engagement, and ensuring consistent execution of global initiatives across distributed teams.

About The Role

In this role, you will serve as a communication bridge between the Global DevOps Practice and regional organizations, enabling effective cross-cultural collaboration, strengthening stakeholder engagement, and ensuring consistent execution of global initiatives across distributed teams.

Responsibilities

• Partner with enterprise customers to understand business objectives and translate them into DevOps, Platform Engineering, Cloud, and AI transformation strategies
• Contribute to the growth and visibility of the Global DevOps Practice through thought leadership, community development, conference participation, and consulting enablement
• Lead and support discovery workshops, consulting engagements, assessments, and advisory initiatives for strategic customers
• Define and communicate compelling value propositions that demonstrate measurable business outcomes of DevOps and AI-enabled services
• Collaborate with Solution Architects, Delivery Managers, Engineering Managers, and technical teams to design customer‑centric solutions
• Support implementation of DevOps and AI transformation initiatives, ensuring alignment between business goals, delivery strategy, and technical execution
• Act as a trusted advisor during customer transformation programs, helping organizations improve engineering productivity, software delivery performance, operational excellence, and organizational maturity
• Participate in strategic customer engagements with large enterprise organizations, contributing consulting expertise throughout the engagement lifecycle
• Prepare and deliver executive presentations, transformation roadmaps, workshops, and strategic recommendations

Requirements

• Readiness to identify business challenges and translate them into technology transformation strategies
• Excellent stakeholder management skills across executive, business, and engineering organizations
• Outstanding communication, presentation, facilitation, and storytelling skills
• Proven experience working within multicultural and globally distributed organizations
• Strong understanding of cross‑cultural communication principles and international collaboration
• Readiness to influence stakeholders without formal authority
• Experience supporting pre‑sales, customer workshops, executive briefings, and strategic consulting engagements
• Strong knowledge of DevOps, Platform Engineering, Cloud technologies, CI/CD, Infrastructure as Code, Kubernetes, automation, and modern software delivery practices
• Practical experience applying Generative AI tools to improve engineering productivity and organizational effectiveness
• Openness to connect technical capabilities with measurable business outcomes and customer value
• Strong organizational and leadership skills
• Proficiency in coordinating multiple strategic initiatives simultaneously
• Proficiency in speaking Spanish and English

SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.