Training & Development, AVP

State Street; Kraków; On-site; PLN 164,000 - 200,000; Full time

Benefits offered by this job

Permanent contract

Birthday holidays

Medical package

Life insurance

Pension plan

Job summary

State Street is seeking a Global Facilitation Lead for EMEA within the TD&L team to plan, schedule, deploy, and ensure smooth delivery of functional training programs, supporting employee development across the region.

The role reports to the Global Head of Facilitation and collaborates with the Enterprise Learning Solutions Manager and other global leads to extend training impact and reduce operational risk.

Qualifications

• Bachelor’s degree with business, finance, accounting, or education major preferred.
• 15+ years’ experience in the Financial Services Industry preferred.
• Strong understanding of financial markets, investment management, and servicing industries.

Responsibilities

• Lead a mature team of trained professionals across EMEA.
• Collaborate with Enterprise Learning Solutions Managers to design curricula.
• Develop training materials for advanced functional programs and system enhancements.
• Coordinate cross-training with trainers and business units to expand capabilities.
• Engage with SMEs to support development and evaluation of training materials.

Skills

Financial Markets

Investment Management

Servicing industry

Communication skills

MS Word

MS Excel

MS PowerPoint

AI tools

Team collaboration

Education

Bachelor's degree in business/finance/education

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Who Are We Looking For

This position is for a Global Facilitation Lead role for EMEA, within Talent Development & Learning Team (TD&L), responsible for planning, scheduling, deploying, and ensuring smooth delivery of functional training programs, as well as supporting employee development at State Street based on business requirements. In addition to managing the planning, scheduling, deployment, of functional training, this role is responsible for monitoring training effectiveness, of the Global Delivery Academy programs. The role requires a strong understanding of the financial services industry, departmental policies, and company policies The effectiveness of this role directly impacts employees’ readiness for their responsibilities and the company’s ability to reduce operational risk and potential liability. The individual will report to the Global Head of Facilitation team within TD&L and will also work closely with the enterprise learning solution manager (ELSM) & other leads in the global team for extended support, which serve as the training team’s internal clients.

Who Are We Looking For

This position is for a Global Facilitation Lead role for EMEA, within Talent Development & Learning Team (TD&L), responsible for planning, scheduling, deploying, and ensuring smooth delivery of functional training programs, as well as supporting employee development at State Street based on business requirements. In addition to managing the planning, scheduling, deployment, of functional training, this role is responsible for monitoring training effectiveness, of the Global Delivery Academy programs. The role requires a strong understanding of the financial services industry, departmental policies, and company policies The effectiveness of this role directly impacts employees’ readiness for their responsibilities and the company’s ability to reduce operational risk and potential liability. The individual will report to the Global Head of Facilitation team within TD&L and will also work closely with the enterprise learning solution manager (ELSM) & other leads in the global team for extended support, which serve as the training team’s internal clients.

What You Will Be Responsible For

• Lead a matured team of seasoned trainers across EMEA
• The candidate should possess sound knowledge of Financial Markets, Investment Management, and Servicing industry is required, along with a strong understanding of primary and secondary market operations. Thorough knowledge of trade processing, settlement, cash breaks, NAV impact, and related analysis is required.
• Strong communication and presentation skills, both written and verbal, are essential. The candidate should demonstrate excellent interpersonal skills and the ability to collaborate effectively with teams across the organization. Proficiency in Microsoft Word, Excel, and PowerPoint is required, along with knowledge of AI tools within the organization.
• Key responsibilities include collaboration with Enterprise Learning Solutions Managers to design Global Delivery Academy curricula/offerings, developing participant training materials for advanced functional programs and system enhancements, and cross-training with other trainers and business unit staff to expand training capabilities. The lead will also liaise with subject matter experts to support the development and evaluation of training materials and attend staff development to enhance content and industry knowledge.
• Knowledge of State Street services, systems, processes, and procedures is preferred. The role also involves supporting the development of new training programs, enhancing existing offerings, and delivering training content with relevant context and business insight.
• The candidate must be able to, work effectively with cross-functional teams on training initiatives and committees, and contribute as part of a virtual training team across multiple locations and countries while sharing best practices. Knowledge of curriculum design, instructional methods, learning delivery, and training effectiveness measurement is essential.

Preferred Skills And Qualifications

• Solid understanding of the Financial Markets / Investment Management and Servicing industry is required, and intimate knowledge of State Street services, systems, processes and procedures is preferred.
• Support the development of new training and or evolve existing training offerings as well as delivering existing materials and add context/content/background to delivery of courses.
• Ability to teach Functional information to employees of all experience levels.
• Ability to work effectively with employees from other departments on training projects and various committees.
• Ability to work as part of a virtual training team spanning several locations/countries, sharing best practices.
• Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects or experience as a Subject Matter expert in house trainer
• Bachelor’s degree with business, finance, accounting, or education major preferred.
• 15+ years’ experience in the Financial Services Industry.
• Ability to develop business relationships, both within and outside of the organization.
• Excellent interpersonal, organizational and communication skills.
• Communicate effectively at all levels within the organization, foster collaboration & teamwork.

Minimum Salary

zł182,004 Annual The minimum salary quoted above applies to the role in the primary location specified. If the candidate ultimately works outside of this primary location, the applicable minimum salary may differ. Salary will be determined based on factors such as the position, type of work performed, individual skills, job description, working hours, diligence, initiative, self-management, length of employment, availability, and the quantity and quality of work delivered, as well as other objective and non-discriminatory criteria relevant to State Street employees. In addition to salary, employees are eligible to be considered for discretionary annual performance-based awards.

We Offer

• Permanent contract from day one
• Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
• Gold Medical Package for employees and their families (partner and children)
• Premium life insurance package and private pension plan
• Wide range of soft skills training, technical workshops, language classes and development programs
• Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
• Variety of well-being programs
• Additional benefits available depending on the seniority of the role

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement State Street's Speak Up Line Załącznik do standardu Whistleblowing i Speak Up SSBI GmbH dla Oddziału w Polsce Job ID: R-795508